The Mission You are the strategic link between the customer’s vision and our factory’s execution. Your goal is to lead the \"Ramp-up\" phase—ensuring capacity is ready, costs are controlled, and delivery targets are met with surgical precision. Key Responsibilities 1. Strategic Customer & Contractual Liaison Voice of Operations: Serve as the primary representative to customers for project status, operational health, and post-launch maintenance. Contractual Oversight: Participate in the review of RFIs (Request for Information) , Statement of Work (SOW) documents, and Development Agreements to ensure operational feasibility. Change Management: Lead the implementation of major customer requirement changes after mass production starts, ensuring zero disruption to the supply chain. 2. NPI Transition & Ramp-up Leadership Launch Readiness: Interface with project teams during the pre-production phase to lead all operational activities for new product launches. Capacity Planning: Organize and lead critical capacity reviews to ensure the facility is equipped to handle projected volumes. Delivery Excellence: Oversee the high-pressure ramp-up phase, coordinating cross-functional resources (Production, Quality, Logistics) to meet aggressive delivery schedules. 3. Operational Architecture & Supply Chain Matrix Development: Define operational rules for new projects and develop supply chain management matrices to support them. System Mastery: Manage and optimize data flow within ERP systems and customer-facing portals to ensure 100% accuracy in order management. 4. Organizational & Financial Control Team Building: Direct the formulation of the operations team, including performance evaluation and culture building in a startup environment. Fiscal Management: Own the operational budget and execute cost-control strategies to ensure project profitability and sales target achievement. Job Requirements Education: Bachelor’s degree or higher (Business, Supply Chain, or Engineering preferred). Experience: 3+ years of specialized experience in Order Management or Project Management within the electronics industry. Technical Expertise Deep proficiency in ERP systems and operational data management. Solid understanding of Foreign Trade , international logistics, and basic financial principles (P&L, Cost Centers). Communication: Fluency in English is essential (written and spoken) for high-level customer negotiations and global reporting. The Startup Mindset: You must be a \"problem-solver by nature\" with the ability to build processes where none currently exist. #J-18808-Ljbffr