Overview Our Dematic Logistics team has an immediate need for a Sales Analyst at our Monterrey location. The Sales Support Specialist reports to the Service Sales Operations Manager and will assist with handling requests and providing customer service guidance and support to the Customer Service Sales Team. What We Offer Career Development Competitive Compensation and Benefits Pay Transparency Global Opportunities Learn More Here: Responsibilities The Sales Support Specialist will perform the following duties: Perform Order Entry processing and contract renewal documentation, including review, uploading, filling out, auditing, and communication to meet tight deadlines. Coordinate and oversee various project and scheduling activities as backup (or primary) support. Provide support to Account Managers, Aftermarket Account Managers, and customers during the sales process. Assist in maintaining a detailed contact list, customer installations, and logging/tracking potential sales opportunities. Support account relationships with the designated Account Manager(s). Qualifications Strong interpersonal skills in dealing with internal and external customers. Strong organizational and communication skills. Experience with MS Office, Salesforce, and SAP. Ability to work in a high-pressure, high-stress, and dynamic environment. Positive attitude towards customers and co-workers. Prioritization skills. Ability to identify problems as they occur and take appropriate steps to solve them. EEO Statement Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #J-18808-Ljbffr