Senior or Semi‑Senior SQL Server DB Architect Product Manager – Blockchain Real Estate Platform Job Summary We are seeking an experienced Product Manager to lead the development and growth of a blockchain‑powered real estate platform. The ideal candidate will bridge business strategy, real estate domain expertise, and blockchain technology to deliver secure, scalable, and user‑centric digital property solutions. Key Responsibilities Define and execute the product roadmap for the blockchain‑based real estate ecosystem. Identify market opportunities in property technology (PropTech), tokenized assets, digital ownership, and decentralized finance (DeFi). Translate business objectives into scalable product initiatives. Conduct competitor analysis and user research to refine product positioning. Lead end‑to‑end product lifecycle management from ideation to launch. Collaborate with engineering teams on smart contract functionality, wallet integrations, tokenization mechanisms, blockchain infrastructure, transaction systems, and KYC/AML workflows. Prioritize features based on business impact, technical feasibility, and user value. Coordinate with blockchain developers, UI/UX designers, real‑estate experts, legal and compliance teams, marketing and sales teams, external vendors and partners. Present roadmap progress and product metrics to leadership. Required Qualifications Bachelor's degree in Business, Computer Science, Engineering, or related field. 3–7+ years of Product Management experience. Experience building fintech, PropTech, SaaS, or blockchain products. Strong understanding of blockchain ecosystems, smart contracts, tokenization, wallets, digital assets, and decentralized applications (dApps). Familiarity with Agile/Scrum methodologies. Excellent communication and stakeholder management skills. Ability to translate technical concepts into business solutions. Preferred Qualifications Experience with blockchain platforms such as Ethereum, Polygon, Solana, or Hyperledger. Understanding of real‑estate investment workflows, property management systems, NFT‑based ownership models, and DeFi protocols. Experience with Web3 tools and APIs. Knowledge of regulatory frameworks related to digital assets and property transactions. Key Competencies Strategic thinking, problem‑solving, and leadership. User‑centric mindset, analytical decision‑making, risk assessment. Communication and negotiation skills. Partnerships Sales Manager – Real Estate Development We are looking for a Partnerships Sales Manager for a real estate development opportunity in Mexico City, Mexico. The role focuses on selling and developing business partnerships at local and regional levels. Key Responsibilities Generate awareness and visibility of the partnership proposition in the market by building B2B connections. Identify, contact, and pitch prospective partners through networking, local canvassing, and cold‑calling. Sourcing partners capable of delivering rapid growth of our network through conversion of existing buildings or by securing new ones. Sell the range of partnership opportunities and close new place of the model. Customer Service Supervisor / Manager – Rental Car Platform This role will oversee agents based in Mexico City, ensuring consistent, high‑quality customer experiences across inbound calls, SMS communication, and operational coordination. Essential Duties and Responsibilities Team Leadership & Performance Management: manage, coach, and develop a team of remote agents; conduct 1:1s, QA reviews, and performance evaluations; drive accountability around KPIs such as response time, resolution time, and customer satisfaction. Customer Support Oversight: ensure timely handling of inbound calls and SMS conversations; act as an escalation point for complex issues; maintain a high standard of professionalism and customer experience across all channels. Dispatch & Vendor Coordination: oversee communication with tow vendors and roadside assistance partners; ensure timely dispatching and resolution of towing events; troubleshoot breakdowns in vendor communication or service delivery. Operations & Process Improvement: identify workflow inefficiencies and implement process improvements; build and refine SOPs; partner with internal teams to ensure seamless issue resolution. Reporting & Accountability: track and report on team performance metrics and operational KPIs; use data to identify trends, gaps, and coaching opportunities; ensure proper documentation and use of internal systems. Customer Service Manager – Call Center & Social Media Oversee daily call center operation, compile data to assess the department’s progress, and coordinate with upper management to enhance customer service objectives. Objectives and Responsibilities Manage daily Call Center workflow and all social media platforms. Develop, implement, and track SOPs or SOWs. Create and track call center KPIs. Supervise a team of customer service representatives; hire and onboard new employees. Document all interactions with clients; plan, manage, and control departmental materials and asset maintenance. Plan for procurement of information, materials, tools, and personnel as needed. Report important events in operations to management. Ensure operations comply with company and local government rules and regulations. Trade and Position Management Specialist – HSBC Responsible for processing post‑trade support activities of the Settlement Ops teams. Activities Ensure trades are correctly matched and settled timely. Ensure risk & control framework and escalation procedures are adhered to. Ensure end‑of‑day checks are actioned. Assist management in achieving overall business objectives. Work in collaboration with internal teams and counterparties to resolve issues. Qualifications A degree in Business or Finance is preferred. Strong understanding of equity products and operations processing. Knowledge of Asian & European markets for settlements operations. Understanding of front‑to‑back trade lifecycle, stock lending products, operational risks, procedures and controls. Familiar working knowledge of associated technology. Hand‑on experience of operations processing is an advantage. Social Media Manager – Mexico Lead local social media operations and develop content strategy to build brand presence and audience engagement. Roles and Responsibilities Develop and execute localized social media strategies across platforms including Facebook, Instagram, TikTok, X, and YouTube. Build monthly content calendars aligned with branding and campaign objectives. Manage day‑to‑day operations, publishing schedules, and community engagement. Collaborate with design, branding, and marketing teams to create localized content. Lead content ideation for UGC, trend‑based, educational, and campaign storytelling. Support influencer and KOL/KOC campaign execution. Analyze platform performance, audience behavior, and campaign effectiveness. Stay updated on algorithm changes, social trends, and competitive activities in Mexico. Qualifications 5+ years of experience in social media, digital marketing, or content marketing. Strong understanding of Mexican social media culture and consumer behavior. Proven experience managing brand social media accounts at scale. Experience in fintech, lifestyle, consumer internet, or start‑up brands is preferred. Strong copywriting and storytelling skills. Familiar with social analytics tools and content planning systems. Experience working with influencers, creators, or PR agencies is a plus. Strong communication and project management skills. Fluent in Spanish and English. EEO / Equal Opportunity Statement HSBC is an equal‑opportunity employer committed to building a culture where all employees are valued, respected, and their opinions count. We encourage applications from all suitably qualified persons irrespective of gender, sexual orientation, ethnicity, religion, or other protected characteristics. #J-18808-Ljbffr