Job Description Bring your Sr Leadership of Quality to help us to improve our QEHS strategies and performance to a new level, leveraging your experience in a new and improved way of thinking. Your Quality assurance attitude and behaviors will make a stronger quality culture, stewardship across all areas and departments, enabling safe and sustainable operations. Core Responsibilities Elevate quality to a core organizational value, ensuring it is consistently reinforced across operations, supply chains, and external partners. Implement early-warning systems, audit platforms, and risk dashboards to actively identify and mitigate quality risks across the network. Drive quality performance through the deployment of integrated digital tools, data-driven decision frameworks, and scalable systems that enable strategic risk management and continuous improvement. Partner with Corporate Quality teams to address and resolve critical and ‘big’ incidents, ensuring effective communication and action alignment. Lead coordination efforts across various departments and partners to handle and respond to critical and ‘big’ incidents. Lead and run stop lists across Distribution Centers in the Americas to maintain product safety and product quality. Strengthen AQL inspection effectiveness across Distribution Centers by delivering standardized resources, visual aids, and clear operational guidance. Ensure all investigation findings and corrective actions are thoroughly documented and shared with Corporate Quality for continuous improvement. Conduct detailed traceability investigations related to customer complaints, critical and ‘big’ incidents, or events with potential customer impact. Collaborate with relevant partners to organize rework processes, securing the appropriate resources and personnel to ensure efficient execution. Design and deliver training programs, handle learning tools, and align global development initiatives with business goals. Lead LOM global trainers, handle budgets and team members, ensure compliance, and continuously evaluate and improve local and global training effectiveness. Qualifications Experience as Sr. Manager, Regional Manager, Head of Quality. Site Quality programs and governance. Quality risk management and certification. Quality assurance (Core tools, etc.). Product safety (where applicable). Experience with Quality management systems (ISO 9001 or equivalent). Demonstrated ability to influence executive leadership and operate at senior management level. Ability to balance risk, compliance, and business performance. Strong data analysis and performance management skills. Benefits Family Care Leave – We offer enhanced paid leave options for those important times. Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based. Colleague Discount – You will qualify for our generous colleague discount from day 1. Bonus – When goals are reached and if eligible, you’ll be rewarded through our bonus scheme. Your Workplace – You’ll find this at the top of this advert and when you join the team, we’ll confirm this with you. We strive to create a diverse, dynamic and inclusive culture at the LEGO Group, where everyone feels safe, valued and they belong. We are fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees. Online Application Accessibility Statement; which is intended for people with disabilities – LEGO systems endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service , option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities. #J-18808-Ljbffr