Job Description This position is responsible for driving strategic initiatives and delivering measurable business impact by partnering closely with cross‑functional teams. The role requires strong collaboration skills, a results‑driven mindset, and the ability to translate complex initiatives into clear, actionable outcomes. This is a hybrid role based in our Mexico City office. Responsibilities Assists in compiling and maintaining travel and meeting and event data and reports for internal stakeholders. Supports the monitoring of travel and meeting and event KPIs and vendor performance metrics. Helps maintain and update online booking tools (e.g., Concur, Cytric). Helps maintain and update Meeting and Event tools (e.g., Cvent). Helps coordinate with meeting and event vendors, the Travel Management Company (TMC), and travel vendors (e.g., hotel, airlines, car rental) to resolve routine issues for travelers and meeting and event arrangers. Assists in preparing communications and updates for travelers and meeting arrangers regarding travel and meeting and event policies and procedures. Assists in maintaining documentation related to travel and meeting and event contracts, compliance, and audits. Assists in tracking and following up on meeting/event arrangers and traveler feedback and supporting resolution of common concerns. Learns and stays informed on travel, meeting, and event trends and assists in research for cost‑saving opportunities. Assists in providing administrative support for travel‑related projects and initiatives. Performs other duties as assigned. Qualifications Associate/Bachelor Degree. 1–3 years of experience in a travel and/or meeting and event coordination or administrative support role preferred. Familiarity with meetings and events and corporate travel systems and tools a plus (i.e., Concur, Cvent). Strong organizational and communication skills. Detail‑oriented with the ability to manage multiple tasks. Proficiency in Microsoft Office tools. Customer service mindset and ability to work collaboratively. #J-18808-Ljbffr