Join Computacenter Mexico as a Trilingual Help Desk Agent! At Computacenter Mexico, we are a global leader in IT services and solutions. We partner with some of the world’s biggest companies, helping them optimize their operations with world-class IT support. With a presence in multiple countries and a culture focused on innovation, teamwork, and professional growth, we offer a dynamic environment where every person can contribute and thrive. SHIFTS AVAILABLE TO CHOOSE - Monday to Friday from 5:00 am to 14:00 PM or 6:00 am to 15:00 PM. Note: there is a paid training the first month from Monday to Friday from 7 am to 4 pm or from 8 am to 5 pm depending on the trainer. Do you have an excellent level of Portuguese, Spanish, and English? This opportunity is for you! We’re looking for Service Desk Agents to provide IT support and customer care. Requirements Advanced English, Spanish, and Portuguese Experience in IT technical support (if you don’t have it yet, don’t worry — we’ll train you!) Strong communication skills over the phone Customer service mindset Want to start on the IT field Responsibilities Respond to inquiries and provide support to our clients’ employees Basic troubleshooting and password resets Communicate via phone calls, chat, and/or messages No sales involved — this is purely a support role Benefits $130 MXN per hour 5% savings fund 12 vacation days from your first year 25% vacation bonus 15 days of year-end bonus (aguinaldo) Paid and ongoing training to support your growth Don’t hesitate to apply and kick-start your IT career with us! #J-18808-Ljbffr