At Amazon México, we’re working to be the most customer‑centric company on earth and Monterrey operation is critical. To get there, we need exceptionally talented and driven people. Key Job Responsibilities Own and deliver the operational budget for the whole SC, including safety, productivity, financial planning, labor planning, and operational goals. Provide strategic level/long‑term planning (3, 6, 12 months and 3‑Yr overview). Guide building culture according to leadership principles. Set clear goals and expectations for Operations and Area Managers. Measure performance, provide feedback, and hold leaders accountable. Drive creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the SC to meet and exceed business plan. Take proactive steps to ensure that best practices are shared across all departments, shifts, and among the network. Work closely with support staff (HR, Finance, Facilities, Safety, IT and other Site Leaders/General Managers) to build and secure support and resources for projects and initiatives, as well as providing needed support and resources for other network initiatives. A Day in the Life You’ll be based at one of our operational sites. Spending lots of time on site will help you develop your team and collaborate on operational planning. This role has two sides. You’ll manage and motivate a team of leaders while focusing on long‑term objectives, including creating contingency plans to keep operations running and mitigate against disruptions, and driving initiatives that boost quality, safety and productivity. You’ll be a source of accountability and a business‑wide champion of best practice. About the Team Inclusive team culture: At Amazon we embrace our differences and are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work Life Balance: We believe striking the right balance between your personal and professional life is critical to life‑long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth: Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better‑rounded professional. Basic Qualifications Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience. Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays. 3+ years of employee and performance management experience. 3+ years of operations analyst, data analyst or similar role experience. 5+ years of operations management experience. Experience managing large teams (about 120+ indirect reports and 4+ direct reports). Bachelor’s degree in engineering, statistics or business, or an MBA and experience in Excel (macros, index, conditional list, arrays, pivots, lookups). Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels. Preferred Qualifications 1+ years of performance metrics, process improvement or lean techniques experience. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr