We are seeking a highly organized, energetic, and professional Scheduler to support our enrollment operations team. This role is critical in driving employee engagement and participation by coordinating one-on-one benefits enrollment appointments. The Scheduler will proactively reach out to employees via phone, email, and text to assist with booking their benefits enrollment sessions, reduce no-show rates, and ensure seamless coordination with our Benefit Counselors. What success looks like in this role: High volume of calls handled daily High scheduling conversion rate Low no-show rate Key Requirements: Experience Preferred - Experience in employee benefits, insurance, or HR-related fields Preferred - Familiarity with virtual meeting platforms and enrollment processes Preferred - Experience using Zoom Phone or similar dialing systems Experience in customer service, scheduling, call center, or administrative roles Qualifications Bilingual: Fluent in English and Spanish (spoken and written) – C1 English level Strong verbal communication skills with clear, professional tone Comfortable making high-volume outbound calls Strong organizational and multitasking abilities Proficiency with scheduling tools and Microsoft Excel Core competencies Friendly, professional, and persuasive communication style High attention to detail and accountability Ability to handle objections and re-engage employees Strong time management and follow-through Team-oriented mindset with proactive communication If you meet the requirements and are ready to take your career to the next level, we’d love to hear from you—apply now and join our team! #J-18808-Ljbffr