Tijuana, Baja California At Benchmark Electronics , we are looking for a talented Quality Engineer III to join our team. If you have strong experience in SMT processes and a passion for continuous improvement, we want to hear from you! Key Responsibilities Lead and drive quality improvements within cross-functional teams (CFT) Support FAI reports for new product introductions and transfers Manage and follow up on customer complaints Act as the main point of contact for customers on quality-related topics Approve documentation in systems such as PFS and Agile Support non-conforming material management (MRB) Generate quality alerts and containment actions (purges) as needed Collaborate with cross-functional teams to resolve quality issues Qualifications 5+ years of experience as a Quality Engineer in SMT and/or selective soldering processes Bachelor’s degree in Electronics, Industrial Engineering, or related field Strong knowledge of: SMT, through-hole, and conformal coating processes IPC-A610 standard (expert level) Experience in: Non-conforming material management (FPY, PPMs) Problem-solving methodologies (8D) MRB, FMEA, and Control Plans Excellent written and verbal communication skills (customer-facing) Internal Auditor certification (preferred) Experience with Agile, PFS, Power BI, and LN systems (a plus) Ability to work with urgency and flexibility across shifts (as needed) #J-18808-Ljbffr