Purpose Participate in business enhancements on the Merchant Accounting System, back-end processing, and ancillary systems. Manage team releases, coordinate with internal customers on platform operations. Provide second-level support for Global internal teams related to the Merchant Accounting System, back-end processing, and ancillary systems. Assist in the creation and maintenance of Merchant Accounting Operations procedures and processes. Work on assignments requiring considerable initiative. Understand the implications of work and make recommendations for solutions. Provide 24/7 on-call support for the Merchant Accounting System. Other Duties Establish and maintain key relationships with internal and external customers to ensure work products are delivered promptly. Drive initiatives, collaborate with other teams and resources. Required Qualifications Bachelor’s Degree or relevant experience in place of education. Minimum three years of relevant experience. Information Technology field and/or bankcard industry experience. Able to work days, Mon‑Fri, 8 AM to 5 PM. Must be available for 24/7 on‑call production support. Google Suite experience. Preferred Qualifications Demonstrated ability working in a high-volume, high-availability environment. #J-18808-Ljbffr
Application Support Analyst
GLOBAL PAYMENTS INC.
distrito federal, distrito federal
Publicado hace 22 días
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