NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Site Reliability Engineer to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). Responsibilities Perform L1.5 activities such as monitoring, deployment, rollback. Monitor the efficiency of the Azure cloud systems to prevent outages and initiate an Incident Management bridge in case of an outage. Troubleshoot Azure resources, escalating to Level 3. Understand the Microsoft Azure Cloud – ideally Azure Fundamentals certified or a Computer Science/Information Systems Management degree. Familiar with PaaS and IaaS – VMs, Storage, EventHub, Service Fabric Cluster (SFC), Azure Kubernetes Service (AKS), CosmosDB, SQL Server, IoT Hub, Databricks, KeyVault, Datalake. Understand IoT concepts – telemetry, ingestion, processing, data storage, reporting. Understand tools – Octopus, Bamboo, Terraform, Azure DevOps, Jenkins, GitHub, Ansible. Understand container orchestration platforms (e.g., Kubernetes). Understand scripting – PowerShell, Python. Understand differences between NoSQL and SQL databases, and how to maintain them. Understand monitoring and logging systems – LogAnalytics, Splunk, ELK, Prometheus, Nagios, Zabbix, etc. Independent thinker – identify root causes, proactively plan fixes. Please note this is a 24/7 operations IT support team, and shifts may rotate every 1–2 months; it is not limited to standard Monday–Friday daytime shifts. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Job Segment: Cloud, Computer Science, Database, SQL, Consulting, Technology #J-18808-Ljbffr