Summary We’re looking for a Forward Deployed Engineer who lives at the intersection of engineering and client success. You’ll be embedded with our B2B partners understanding their needs, translating them into product improvements, and shipping solutions fast. You won’t just gather feedback: you’ll build, iterate, and deploy directly in response to it, while helping clients get the most out of our AI‑driven educational platform. This role is for someone who genuinely enjoys working with people, can navigate complex client relationships with empathy and clarity, and still wants to be hands‑on in the codebase every day. What you’ll do Client & Delivery Act as the technical point of contact for B2B partners Lead discovery sessions to understand client needs and pain points Translate client feedback into clear product or integration requirements Engineering & AI Communicate technical trade‑offs in plain, confident language. Build and adapt product features based on real‑time client feedback Design and iterate on LLM prompts and AI‑powered content pipelines Integrate APIs and build lightweight frontend interfaces as needed Contribute to content generation tooling for educational products What we’re looking for Must-haves 2-4 years in a technical or client‑facing engineering role Hands‑on experience with LLMs and prompt engineering Comfortable building with APIs and backend integrations Basic frontend skills (HTML, JS, or a modern framework) Strong written and verbal communication in Spanish and English (B2+) Creative eye for educational content quality Nice to haves Experience with RAG pipelines and AI content generation workflows Background in edtech or online learning platforms Prior experience in customer success, solutions engineering, or similar Hardware With Platzi's help, you will have 100% of the necessary work tools such as a laptop, smartphone, desk, ergonomic chair, monitor, and other accessories. Books We provide you with all the books you need to grow professionally on Kindle, and we give you the Kindle too. Maternity/Paternity Leave At Platzi, we believe in gender equity and the importance of parents in the upbringing and care of their children. We make this a reality for new mothers and fathers through extended maternity and paternity leave. Option Pool All members of the Platzi Team have the opportunity to own a part of Platzi and have company shares. Vacation You have 15 days of vacation per year regardless of the country you are in, starting from the moment you join the team. Online Therapy We care about your emotional health by covering the first four online therapy sessions with specialized companies. Team Syncs Although we are in different parts of the world, Platzi teams meet in person during the year to exchange ideas, build, and strengthen bonds. Villa Platzi Every year, the entire team gathers somewhere in the world for a week to meet face‑to‑face, get to know each other, have interesting discussions, and plan ambitious projects. #J-18808-Ljbffr