Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Relay Human Cloud About Relay Human Cloud: Relay Human Cloud is an international team expansion company that connects top US-based companies with the best international talent. With a global presence and offices in the US, India, Honduras, and Mexico, and plans for further expansion, we simplify the complexities of international back-office setup for our clients. With over a decade of experience in navigating international operations, Relay Human Cloud is a reliable partner for global expansion, offering expertise deeply rooted in the nuances of worldwide scalability. Position Summary: We’re looking for a proactive, assertive, and detail-oriented Accounts Receivable Specialist to help untangle the complexities of our collections process. You’ll work closely with our in-house accounting team, project managers, and insurance contacts to identify roadblocks to payment, track down missing documentation, and follow up with customers and insurance adjusters to ensure we get paid — quickly and completely. What You’ll Do: Investigate aged receivables by researching accounts in Salesforce and internal systems Proactively follow up with insurance companies, adjusters, and customers to identify missing documents or approvals. Coordinate with internal team members (project managers, field staff) to obtain required items such as certificates of completion, final sign-offs, and customer approvals Build a deep understanding of our receivables process and become a key support for the accounting team Maintain clear records of communications and progress in Salesforce Escalate complex issues and make recommendations to streamline collections Develop trust and become a go-to team member for our accountant and leadership team Stay relentlessly on top of accounts to prevent delays — politely persistent, but never pushy What We’re Looking For: Prior experience in Accounts Receivable , collections, or insurance billing (restoration/construction industry is a plus) Comfortable navigating Salesforce or other CRM/accounting systems Strong communication skills — you’re comfortable picking up the phone, following up regularly, and handling tough conversations with professionalism Analytical mindset — you can review an account, ask the right questions, and see the whole picture Self-starter with strong follow-through Comfortable working in a fast-paced environment where priorities shift quickly Team player who’s not afraid to speak up and clarify assignments when needed Why This Role Matters: Our accounting team is stretched thin, and we need someone who can own this part of the business. Your work will directly impact cash flow and help us scale without drowning in administrative work. Permanent contract Competitive full salary Superior benefits, including major medical insurance, dental insurance, life insurance, 30 days of Christmas bonus, and additional vacation days Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Accounting/Auditing Industries Business Consulting and Services Referrals increase your chances of interviewing at Relay Human Cloud by 2x Get notified about new Accounts Receivable Specialist jobs in Mexico City, Mexico . Gustavo A. Madero, Mexico City, Mexico 21 hours ago Polanco, Mexico City, Mexico MX$20,000.00-MX$25,000.00 3 weeks ago Gustavo A. Madero, Mexico City, Mexico 8 hours ago Global Capability Center (GCC) Site & Events Coordinator Miguel Hidalgo, Mexico City, Mexico 2 weeks ago Miguel Hidalgo, Mexico City, Mexico 2 weeks ago Miguel Hidalgo, Mexico City, Mexico 3 weeks ago Miguel Hidalgo, Mexico City, Mexico 3 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr