What You Will Do Lead the end‑to‑end delivery of multiple concurrent custom software and technology projects, ensuring on‑time, on‑scope, and on‑budget completion within the Canvas LMS and related EdTech ecosystems. Cultivate high‑trust client partnerships by providing skilled communication, proactive expectation management, and effective change management throughout project lifecycles. Drive collaboration and coordination across cross‑functional teams—including Solutions Architecture, Engineering, UI/UX, QA, Customer Success, and Sales—to address complex requirements and oversee critical project milestones such as User Acceptance Testing (UAT). Develop and implement strong risk mitigation, status tracking, and accountability strategies at all stages of project delivery. Utilize enterprise tools (e.g., Salesforce, JIRA, Smartsheet, Confluence, PSA tools) for detailed project tracking, resource management, and executive reporting. Build deep product expertise for Instructure’s solutions and act as a strategic consultant for custom development and service opportunities. What You Will Need To Know / Have Strong written and verbal communication in both English and Spanish. 5+ years’ experience as a lead Project Manager in technical and client‑facing environments, with a track record of managing custom software initiatives. Proficiency in both Waterfall and Agile project management methodologies, especially within fixed‑scope or fixed‑fee frameworks. Bachelor’s degree in Business, Information Systems, or a related discipline. PMP or Scrum Master certification preferred. Strong technical understanding of software development lifecycles, integrations, APIs, and industry standards such as LTI. Demonstrated ability to leverage Generative AI tools for automating status reports, documentation, and increasing project delivery efficiency. Excellent written and verbal communication skills, capable of translating complex technical concepts to diverse audiences. Exceptional organizational skills, attention to detail, and professional resilience in fast‑paced settings. Collaborative, adaptable, and experienced in fostering high‑performing team cultures. Prior experience in the LMS/EdTech industry or delivering professional services for custom SaaS solutions is highly desirable. Benefits Competitive compensation, plus full‑time employees participate in the ownership program. Flexible work culture (remote, hybrid, and in‑office options vary by role, team, and location). Generous time off, including local holidays and the annual “Dim the Lights” period in late December. Comprehensive wellness programs and mental health support. Annual learning and development stipends. Advanced technology and tools to perform the role. Motivosity employee recognition program. A culture rooted in inclusivity, support, and meaningful connection. Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti‑discrimination laws in every country where we operate. #J-18808-Ljbffr