What will you do? Update the order entry & change order report, respond to customer quotes, send red alerts to customers, follow up on customer warranties and order returns. Track orders with the upstream team. What skills and capabilities will make you successful? They demonstrate strong proactivity and leadership, along with solid data‑analysis capabilities. They communicate effectively, stay well‑organized, and manage conflict and problem resolution. Additionally, their critical thinking skills enable them to make sound decisions and drive continuous improvement. What's in it for you? They will gain exposure to all departments within the plant and will be involved from the beginning of each project through its final delivery to the customer. They will work with SAP, digital tools, and data‑analysis practices, while also strengthening their communication and presentation skills. Additionally, they will develop a deep understanding of the different processes within a manufacturing environment and gain valuable insight into continuous‑improvement methodologies. Who will you report to? They will report to the Customer Service Manager while providing support to the entire Customer Service team. What qualifications will make you successful for this role? They should have basic knowledge of Excel and an intermediate level of English. They should be currently studying Industrial Engineering, Business Administration, International Business, or a related field. Familiarity with digital tools that support process improvement within the department is also beneficial. While this last qualification is not mandatory, having some ability to automate processes or propose improvement ideas would be a strong advantage. Graduation date June 2027 or later (MUST) Location Planta 1 Morning availabilities Required Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter. Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct. #J-18808-Ljbffr
Customer Service Intern (Mty,Nle)
SCHNEIDER ELECTRIC
monterrey, monterrey
Publicado hace 22 días
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