General Summary: As a Support Engineer, you will significantly contribute to our product improvement and work with other Engineers to sustain aspects of our product development life cycle. Support Engineers will also play a critical role in resolving technical system issues that promote product reliability. You will have endless opportunities to learn and grow in the Engineering development space. Principal Duties and Responsibilities: • Performs organizational, low-level debug, development, and process and/or product test support tasks. Executes modifications and revisions of electronic parts, software, system, components or circuitry. • Provides layout and design support for engineers and recommendations for small projects. • Installs, upgrades, configures, and helps operate company products and/or components based on specifications, tolerances and reliability. Monitors product performance and analyzes failures or malfunctions. • Gathers and integrates data and information from multiple sources and stakeholders to understand specifications and execute tasks. • Collaborates with individuals inside own team and across other teams to complete project work and executes individual project priorities, deadlines, and deliverables. Level of Responsibility: • Works independently with minimal supervision. • Decision-making affects direct area of work and/or work group. Minimum Qualifications: •Bachelor's degree and 1+ year of Support Engineering or related work experience. OR Associate's degree and 2+ years of Support Engineering or related work experience. OR High School Diploma or equivalent and 3+ years of Support Engineering or related work experience. *Completed advanced degree in a relevant field may be substituted for up to one year (Master’s = one year) of work experience. Preferred Qualifications: • Bachelor's degree in Computer Science, Mathematics, Electrical Engineering, Electronic Engineering, or related field. • Certification in Electronics or related area. • Military experience or training in electronics field (Rank E5+ 1 year). • 3+ years of experience with digital HW, SW, and/or analog RF troubleshooting and debugging. • 3+ years of experience in a lab environment. • 1+ year in a leadership role with or without direct reports. • 1+ year of work experience in a role requiring interaction with senior leadership (e.g., Director level and above). #J-18808-Ljbffr