Company Overview Boston’s Restaurant and Sports Bar (“Boston’s”) is a family‑friendly restaurant and lively sports bar specializing in handcrafted pizzas, scratch‑made gourmet meals, craft cocktails and local beers. As America’s Sports Restaurant, Boston’s brings the community together around sports events and also hosts birthdays, family reunions, coworker happy hours, fundraisers and more. For more information, visit Join our team today! Summary of Position Reporting to either the FOH Manager, KM, or GM, the Restaurant Supervisor is responsible for training and developing servers, hosts and bar tenders to support superior operations and guest service. The Supervisor will be accountable for meeting budgeted financial goals, including labor cost, guest satisfaction metrics and all service standards. Maintaining a clean, sanitary and inviting guest environment is a top priority. Duties and Responsibilities Lead and manage a positive and fun restaurant culture. Increase sales by ensuring guest satisfaction and prompt problem resolution. Perform opening and closing duties as scheduled and directed. Lead, manage and deliver a friendly guest‑focused experience. Ensure only perfectly prepared and plated food and drink are served to each guest. Execute staffing plan and production plan according to the guidance of the GM/KM. Ensure operational and occupational health and safety standards are in place and followed. Always enforce responsible selling and service of alcohol as mandated by licensing authorities, Serve Safe Alcohol training and Boston’s Pizza training guidelines. Maintain appropriate security protocols for guest, employee and restaurant safety. Accurately account for cash tips, safe counts and till management. Other duties as required. Qualifications 1–3 years of progressive management experience in a full‑service restaurant with bar. Proven leadership skills and ability to follow‑through. Knowledge of computers (MS Word, Excel) and point‑of‑sale system. Ability to work flexible hours during evenings, weekends and holidays. Strong analytical and decision‑making skills. Strong sense of urgency and commanding presence, management style. Leadership skills – able to direct, coach and supervise a team. Strong communication and interpersonal skills, both written and oral. Customer service skills – able to exceed guest expectations. Ability to multi‑task in a fast‑paced environment. Ability to perform efficiently during high‑volume peak periods. Must be eligible to work in the United States. #J-18808-Ljbffr