Convergys seeks a Team Leader for Operations in Mexico City to supervise call center associates and ensure performance metrics are met. Responsibilities include coaching, monitoring attendance, and addressing performance issues to uphold service quality. Candidates should have an Associate’s degree and 2-4 years of experience, strong communication skills, and the ability to lead and mentor a team. This is a full-time position that promotes Concentrix values. #J-18808-Ljbffr
Call Center Operations Team Lead
CONVERGYS
distrito federal, distrito federal
Publicado hace 7 días
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