Process Leader (PLD) Location: TLAJOMULCO JALISCO Job Objective Analyzing production failures and introducing and/or tracking remedial actions. Supporting production to ascertain the cause of the fault, including claims processing. Analyzing customer returns, documenting the results (analysis stage 1). Responsibilities Analyzing, monitoring Analyzing and testing of returns and failed/reject parts; documenting the results and informing the departments involved Monitoring the quality of material, products, and operating equipment by means of checks; determining causes of faults where necessary and initiating corrective actions Accepting internal complaints, as well as initiating and correcting fault causes by conducting discussions Evaluating and releasing reworked parts, assemblies, and devices Creating and maintaining the necessary quality statistics Providing support in implementing measures to reduce increased expenditure/rework and scrap Performing other tasks related to this position (including assessing suggestions for improvement and complying with the required industrial safety and environmental protection measures relevant to the area of work) Analizar y probar piezas rechazadas o retornadas; documentar resultados e informar a las áreas correspondientes. Monitorear la calidad de materiales, productos y equipos mediante inspecciones y pruebas. Recibir y gestionar quejas internas; identificar causas y dar seguimiento a acciones correctivas. Evaluar y liberar piezas retrabajadas, ensambles y dispositivos. Elaborar y actualizar estadísticas e indicadores de calidad (scrap, tiempos muertos, retrabajos). Apoyar en la implementación de mejoras para reducir fallas, scrap y costos de no calidad. Cumplir con las medidas de seguridad industrial y medio ambiente. Requirements 1 año como auditor electrónico o roles similares enfocados en PCBA No requerida licenciatura/ingeniería Conocimientos técnicos deseables: Excel básico, manejo de SAP (deseable), herramientas 5W, uso de microscopio, conocimiento de componentes electrónicos y fallas típicas en PCBAs Key Competencies Responsabilidad Comunicación efectiva Trabajo en equipo Equal Opportunity Statement FORVIA HELLA stands for the variety of all employees. Inclusion and diversity are firmly anchored in our company culture. We are continuously looking for new team players and welcome applications from all interested parties, regardless of their ethical and social background, age, religion, gender, disability, sexual orientation or identity. Contact: Laura Paulina Ramírez Ramírez, HELLA Automotive Mexico S.A. de C.V. #J-18808-Ljbffr