The Manager of Customer Service will be responsible for leading, guiding and coaching its team to ensure effective processing of customer orders and liaison with internal departments. Responsibilities Lead and coordinate the order processing team to ensure effective order entry, delivery and invoicing Ensure effective customer contact to achieve on time payment Develop the skills and capabilities of the order processing team Ensure continuous improvement of processes and policies to improve customer experience and department efficiency Ensure accurate master data within SAP Analyze reports from SAP and BW Qualifications and Skills Academic degree in business administration or similar Minimum of 5 years of work experience in order processing or customer service department Strong leadership skills with the ability to motivate and manage a team effectively Continuous improvement and results focused Good communication and team-work skills Logical, self-motivated and can work under high pressure Proven software skills, e.g. Microsoft Office Bilingual (Spanish and English) Benefits Medical Insurance Life Insurance Social Security Learning Opportunities Additional benefits by Law #J-18808-Ljbffr
Manager Of Customer Service (Tepotzotlán)
LINK-WORLDWIDE
tepotzotlán, tepotzotlán
Publicado hace 6 días
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