Job Title: TM-Operations Change Group Job Summary: Join our dynamic team as a TM-Operations Change Group professional where you will leverage your expertise in Investment Banking Operations and Asset & Wealth Management. With a hybrid work model and day shifts you will play a crucial role in driving operational excellence and innovation. Your proficiency in MS Word and Advanced Excel will be instrumental in optimizing processes and enhancing efficiency. Experience: 3 - 6 years Required Skills: Technical Skills: MS Word, Advanced Excel. Domain Skills: Investment Banking Operations, Asset & Wealth Management. Nice to Have Skills: Domain Skills: (none specified) Technology: Custom Service Shift: Day Location: Primary Location: MXCDMECC01 (BPMEX Mexico City - CD MEX CLT/RMT). Alternate Locations: NA NA NA. Job Type: TM-Operations Change Group (60IO04) Travel: No Certifications: NA Responsibilities Oversee the implementation of change initiatives within the operations team to enhance efficiency and effectiveness. Collaborate with cross-functional teams to identify opportunities for process improvements in Investment Banking Operations. Utilize Advanced Excel to analyze data and generate insightful reports that drive decision-making. Develop and maintain comprehensive documentation using MS Word to support operational changes and ensure compliance. Coordinate with stakeholders to ensure seamless execution of change projects and alignment with business objectives. Monitor and evaluate the impact of implemented changes to ensure desired outcomes are achieved. Provide training and support to team members on new processes and tools to facilitate smooth transitions. Engage in continuous learning to stay updated with industry trends and best practices in Asset & Wealth Management. Contribute to the development of strategic plans that align with the company’s goals and enhance operational capabilities. Ensure adherence to regulatory requirements and internal policies throughout the change management process. Foster a culture of innovation and collaboration within the team to drive continuous improvement. Communicate effectively with stakeholders to manage expectations and provide regular updates on project progress. Support the development of metrics and KPIs to measure the success of operational changes. Qualifications Demonstrate proficiency in MS Word and Advanced Excel to support operational tasks and reporting. Possess a strong understanding of Investment Banking Operations and Asset & Wealth Management. Exhibit excellent analytical skills to identify areas for improvement and develop effective solutions. Display strong communication skills to collaborate with diverse teams and stakeholders. Show a commitment to continuous learning and professional development in the financial services industry. Have a proven track record of successfully managing change projects in a dynamic environment. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. #J-18808-Ljbffr