Property Customer Service Representative – Integon Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It is how we have become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering a broad range of property and casualty insurance products, including personal auto, homeowners, RV, motorcycle, and small business auto insurance. What we offer Full paid training Nine days of paid time off (PTO) in addition to regular vacation days Fully reported wages to IMSS and Infonavit Weekly food vouchers of $316 MXN Weekly payment Life and burial insurance Parking on site Wellness center on site Exclusive coffee shop on site Special discounts at local establishments Employee referral program Monthly activities and celebrations As a member of our team, you will be the friendly voice that our clients rely on for support and guidance. Your focus will be ensuring that our customers feel valued and understood. About the role The Property Customer Service Representative is responsible for handling moderate to complex inquiries, addressing various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner, resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communication sources, and call transfers for service transactions. Key Responsibilities Input and track information into the appropriate databases. Handle any requests regarding customer documentation and clearly explain required follow‑ups. Maintain working knowledge of insurance policies and related procedures. Process changes to customer policies with accuracy and identify cross‑sale opportunities when applicable. Employ probing questions, actively listen, and show empathy for callers’ situations. Ensure first‑call resolution and customer satisfaction for all transactions handled. Resolve routine, complex, and unique questions/issues. Education and Experience High School Diploma or GED (preferred). Customer service experience (preferred). Insurance industry knowledge (preferred). Minimum Skills and Competencies Fully bilingual (English/Spanish). Customer‑focused and able to troubleshoot and resolve questions and concerns effectively. Multitask and manage multiple systems daily. Desired Skills Previous experience in insurance customer service. Compensation Up to $24,000 MXN per month before taxes. Start date: Friday, Dec 19th. Applications close: Friday, Dec 5th. Property Management Admin – $5,500 Weekly Location – Plaza Patria, Blvd. Diaz Ordaz, El Paraiso, Tijuana, B.C. Compensation – $5,500 per week. Schedule – Tuesday through Saturday, with a day off on Monday and Sunday. Shift times vary but generally 8:00 a.m. to 6:30 p.m. with a one‑hour lunch break. Job Description Work as a leasing agent/bookkeeper for a U.S.–based property management company. Your responsibilities include: Updating financial records daily using Excel, Google Sheets, and other property management software. Managing rental units, ensuring tenant information is current. Answering tenant calls and responding to inquiries. Handling administrative tasks related to property management. Position is full‑time, permanent, and in‑office. #J-18808-Ljbffr