Department: Tournament and Venue Operations Employment Type: Fixed Term Contract Location: Monterrey Reporting To: Head of Fan Operations Description At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time the tournament will feature 48 teams and be hosted by Canada, Mexico, and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and the world. Now is your time to become a game changer and join our workforce that will plan and deliver this extraordinary experience. THE POSITION The Venue Coordinator reports organisationally to the FIFA Fan Operations Venue Lead and works closely with the FIFA Headquarters and other key individuals responsible for delivering a positive fan experience. Responsibilities Serve as a point of contact for the FIFA Fan Operations Venue Lead on all Fan Services Operations. Manage Gate Supervisors ensuring they are briefed and have the required operational equipment. Deploy, brief, and manage Fan Operations volunteers. Ensure critical event and venue information is available to fans and staff through multiple channels. Coordinate with Audio Descriptive Commentators. Oversee Restricted Item Storages located across the stadium. Work alongside the Accessibility team to deliver high‑standard mobility and accessible services. Maintain and deploy company assets and equipment. Collaborate with other departments to identify and solve potential issues. Other duties as assigned by the Fan Operations Venue Lead. YOUR PROFILE Accountability: Demonstrate commitment to responsibilities, analyze behavior objectively, and learn from mistakes. Decision Making: Identify and make timely decisions in critical situations, take initiative, evaluate risks, and respond promptly. Inclusivity: Achieve organizational objectives by sharing information and influencing others, maintaining a network of support contacts. Initiative: Break new ground, seek unconventional solutions, and produce fresh ideas. Innovation: Break new ground, seek unconventional solutions, and produce fresh ideas. Leadership: Lead contacts/colleagues/partners, encourage teamwork, delegate authority as needed, and produce expected results. Vision: Grasp the organization’s global environmental impact, anticipate decision consequences, understand missions, and formulate strategic plans. Education & Qualifications Bachelor’s degree. Strong problem‑solving skills; ability to make decisions quickly and proactively address issues. Ability to use complex communication pathways to access resources rapidly. Effective interpersonal skills for building and maintaining professional relationships across diverse teams. Ability to pivot in response to a dynamic environment with rapidly changing situations. Work Experience 3+ years in event management and/or operations roles. Experience collaborating with large teams. Public speaking experience. Leadership experience with part‑time staff and/or volunteers is a plus. Languages Fluent in English; Spanish and/or French proficiency is a plus. Technology Proficient in MS Office (Excel, Word, PowerPoint, Outlook, Teams, Visio, Project) and planning software and online collaboration tools. Benefits FIFA26 offers a competitive benefits package, including medical, dental, vision, disability insurance, life insurance, and a 401(k) retirement plan. About FWC2026 The FIFA World Cup 26™ will feature 48 teams and be hosted by Canada, Mexico, and the United States. This format provides unique opportunities for greater participation and engagement from fans and players across North America and worldwide. #J-18808-Ljbffr