What will the candidate do? The candidate will manage a portfolio of customer accounts and approximately 160 monthly shipments, ensuring daily operational execution, on‑time pickup and delivery, and proactive communication with customers, shippers, and internal teams. They will coordinate shipment coverage, monitor track & trace, PODs, unbilled and service issues, prepare and share weekly and monthly KPIs for their assigned accounts, and support the onboarding and growth of new business within their assigned portfolio. Job Responsibilities Contact carrier to obtain daily capacity and status of load‑tendered; continue monitoring the shipment for on‑time pick‑up, transit, delivered, empty Ensure correct load status in TMS, e.g., loaded, pick‑up, delivery, empty, etc. Notify Shipper and/or Receiver of Load Status and reschedule pick‑up/delivery appointments when necessary Establish and maintain effective relationships with carriers, shippers and receivers through professional and timely communications and inquiry responses Correspond with customer and carrier regarding detention information Communicate and gain approval for expedite shipments Identify patterns with shipper, receiver and carrier performance and recommend actions for improvement Support the growth of new accounts and opportunities within their assigned portfolio. Basic Qualifications Experience in a system related to TMS (tracking or monitoring of shipments) Completed bachelor’s degree Advanced English Preferred Qualifications 1 year of logistics experience Experience or knowledge of a dashboard system Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. #J-18808-Ljbffr