Job Purpose Serve as a functional link between Sales, Operations, Engineering, and the Global Product Line regarding the application of new and existing TRS products and services. Roles & Responsibilities SAFETY, SECURITY & COMPLIANCE Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with the Company’s Security, Compliance & HSE policies, Management System, relevant laws, regulations, standards and industry practices, and complies with the Company’s Rules to Live By. Places Quality, Health & Safety, Security and protection of the Environment as core values while never intentionally placing employees, our processes, customers or the communities in which we live and work at risk. Seeks continual improvement in Health, Safety, Security & protection of the Environment, taking into account responsible care, process vulnerabilities, public, customer and employee inputs, knowledge and technology and best business practices to exceed customer expectations. QUALITY Responsible for being familiar with the Company's Quality policies and taking an active role in the compliance and improvement of Weatherford’s Management System. Maintains service quality as an immediate priority when working across all areas of the business and continually seeks areas for improvement. OPERATIONS Act as primary Subject Matter Expert resource to TRS in relation to the application of TRS products and technologies. Provide SME support for the development and review of global quality documentation (SOP, MyAdvisor PFTs, forms, technical calculators, etc.). Work with TRS Engineering for product development and support between the product line, operations, R&D, and sustaining engineering. Coordinate with the product line, technical sales, operations, and R&D during the development process to ensure that the new product becomes “what the customer wants.” Provide SME input to operations as to the required skills needed to sustain services and products locally. Identify potential synergies between/across product lines. Provide support to ensure the successful application of technology developments to the market on a Global basis and develop Weatherford operating parameters for “best practices,” and “standardized operating procedures.” Respond to WISE technical inquiries related to service-related products application. Participate in the incident and Root Cause Analysis (RCA) investigations and reviews. Perform various other duties and activities as assigned by the supervisor within the physical. COMMUNICATION Facilitate communications required to assist in problem resolution and avoidance. Maintains effective communications with all key stakeholders both internal and where appropriate external. FINANCIAL All employees have an accountability to the organization to be financially responsible whether they are in charge of a function budget or simply their own expenses. Costs incurred should be within the approved budget, processed within agreed time frames & following the relevant financial policy and procedure. PEOPLE & DEVELOPMENT Contribute to a technical review of training material. Oversee, train, and support the introduction of technologies, products, and services until they can be handled locally. Employees have a responsibility for developing their own careers within the Company including completing all necessary function, compliance & business standards training to enhance their knowledge, skills and experience. Employees should engage on a regular basis with their line manager to discuss their personal performance, objectives and opportunities to enhance their skills and experience to support their career potential. VISION & LEADERSHIP Demonstrates leadership, ethical behavior and adherence to Weatherford standards at all times. Experience & Education Required Bachelor’s degree preferred or equivalent experience. 10+ years of experience. Preferred Field and training experience. Knowledge, Skills & Abilities Knowledge of Mechanical / Hydraulics / Electronic concepts and mathematics. Strong presentation and interpersonal skills. Strong computer software skills (MS Office Suite, MS Visio, Various presentation/Graphic applications, Creo, AutoCAD). Experience in problem-solving and troubleshooting. Ability to work in a team environment. Willingness to travel. Travel Requirement This role may require domestic and potentially international travel of up to 10-25%. Job Description Scope This job description’s purpose is to offer some details on the scope and depth of the role and its interaction with other roles with the organisation, through a focus on key criteria. It cannot capture the entire scope of the role. The document is generic in nature and offers consistency in role content from the early career level to more senior levels. The Company’s expectation is that the holder of the role understands and accepts that its expectations will be potentially greater from those in more senior roles than those at an early stage of their career. Responsibilities may well be greater and their decisions will have greater impact on the function and organisations performance. The Company reserves the right to amend the content of the job description to better reflect the changing scope of the role with or without notice. #J-18808-Ljbffr