Role Overview Customer Experience roles in Maersk provide services to customers once they are onboarded in the Maersk environment. Activities may include customer channel management, case management, customer onboarding and relationship management, contract and dispute management, and more. Responsibilities Customer channel management Case management Customer onboarding and relationship management Contract and dispute management Additional duties as required within the Customer Experience stream Qualifications Limited job and business knowledge at the time of hiring Ability to execute specialized work to support operations Can work independently while applying standards and making departures from established processes when resolving problems Execution of tasks of limited scope and complexity with independent judgment within defined boundaries and guidelines Escalation of non‑routine problems to more experienced colleagues or supervisors when necessary Employer Statement Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing #J-18808-Ljbffr