Purpose & Overall Relevance To drive consistency in execution of Retail training programs that support operational excellence and help us meet or exceed our business objectives. Key Responsibilities Deploy a holistic and consistent Retail training approach that provides channel specific capabilities while identifying and maximizing cross‑channel synergies. Maintain yearly training budget and calendar for market and countries to optimize resource allocation and ensure existing and new programs are deployed across channels accordingly. Manage KPIs and monitor implementation of tools/programs to assess quality of trainings at retail and measure the impact to the business. Deploy training models, plans and modules to support the knowledge increase of the trainers and retail store staff in Brands, Products and Benefits. Align business needs assessment and develop appropriate training plans for countries learning gaps to develop tools and training plans according to the country needs. Provide input on high potentials based on training/coaching experiences. Control monthly budget usage and report to manager. Key Relationships DTC & Wholesale Commercial Areas Omnichannel Strategic Heads Marketing (SPOMA, News Room, CTC's) Knowledge, Skills and Abilities University degree or equivalent education required. Broad and deep theoretical understanding of functional area (training). Minimum 2 years experience in job or job function. Requisite Education and Experience / Minimum Qualifications 2 years experience. English advanced. Job Information Job Title: Sr. Specialist Sales Academy Location: Mexico City Team: Sales State: Ciud Country/Region: MX Contract Type: Full time #J-18808-Ljbffr