At HEINEKEN, we’re on a mission todigitally transform the shopfloor experience —making the lives of our operators and technicians smarter, safer, and more efficient. We’re looking for ahands-on IOT Specialist to guide theSmart Supply Chain Services Team , a key player in modernizing operational processes such as safety, manual work execution, troubleshooting, and continuous improvement (TPM). Your role? Take this digital journey further, scale its impact, and deliver trulygame-changing solutions for our people. You’ll be working closely with our suppliers’ development teams, global product owners, and regional deployment teams—bridging automation and IT in one of the most exciting tech environments in our supply chain. Act as themain technology expert in the product team for shopfloor digital services. Guide the implementation and support of digital solutions forTPM, safety, maintenance , and more. Own theincident management and support process across L0-L2 levels. Enableshopfloor connectivity through SCADA, historians, IoT protocols, and PLCs. Collaborate with global supply chain product owners to deliver real-time, user-friendly tools. Ensure quality, compliance, and global standards are applied throughout all solutions. Influence and partner with Product Owners to drive continuous improvement. Help deploy services across regions, supporting activities likefirewall management , system routing, and ticket resolution. Maintain and contribute to documentation in knowledge platforms (e.g., Confluence). Be aself-directed team player who works collaboratively, plans work with autonomy, and continuously removes blockers for the team. We’re looking for ahybrid profile —someone who understands bothautomation andIT systems , and who’s comfortable diving into both worlds: Proven experience in operational IT environments andservice delivery . Solid knowledge ofPLC programming , SCADA/Historian systems (e.g., Kepware, Ignition, Proficy). Familiarity with industrial protocols: OPC UA, MQTT, Siemens Suite, Allen Bradley , etc. Good grasp ofOSI model , industrial networks, and automation hardware. Fluent inPython or similar programming languages. Full proficiency in English – must feel comfortable writing, speaking, and presenting in English. Ability to manage support tickets, resolve technical issues, and deploy tools across regions. Solid experience working with tools likeServiceNow , ITIL frameworks , and RCA methodologies. Knowledge ofISA88/95 standards (batch manufacturing models). Experience withdigital tools for TPM and safety in manufacturing. Strong analytical thinking, structured mindset, and great communication skills. What Makes This Role Special Work in a multicultural , highly dynamic global team Flexibility, autonomy, and space to innovate Help build a smarter, safer, and more digital supply chain Are you ready tobring your tech expertise to life and shape the future of Smart Supply Chain Services at HEINEKEN? #J-18808-Ljbffr