Job Description Responsibilities: Perform customer analysis on trending, payments, disputes, and on‑account data and proactively drive collections. Coordinate with cash applications, invoicing, dispute, D&D, and sales teams to ensure timely resolution of customer issues. Execute outbound telephone calls and other customer contact, logging queries, requests, and disputes. Communicate with stakeholders and customers via email, telephone, and virtual calls. Highlight risks on customer accounts and proactively develop action plans to mitigate risk. Reconcile customer accounts. Follow up with customers regarding past‑due payments. Update client billing information. Generate and process billing invoices. Perform timely self‑assessment for OTC controls and ensure 100% control effectiveness. Maintain documentation for compliance reporting and audits. Conduct revenue analysis by customer, by service, and by volume mix. Post tax entries on collections. Provide MDM support to create new customers. Train and coach new team members. Participate and support testing and implementation of improvement initiatives. Qualifications Bachelor’s degree in accounting or finance (preferred). 1–4 years of Accounts Receivables experience. English level Intermediate or higher (oral and written). Prior experience working with IFS system (advantage). Good knowledge of end‑to‑end AR process and procedures. Good knowledge of Microsoft Office (Word, Excel, Outlook). Excellent communication skills to independently interact with stakeholders via email, telephone, and virtual tools. Confident team player with strong personal attributes. Equal Employment Opportunity Statement Maersk is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. Learn more about us at #J-18808-Ljbffr