About Us Confie is a shared service center, originally from the United States, mainly in the areas of California, Nevada, and Arizona. Its clients are primarily insurance companies in the vehicle and medical sectors, each with more than 60 lines of business. Some examples are Freeway, One Source, Bluefire, and over the years, we have grown and acquired more companies such as SCRAM, First Acceptance, Assured Health, among others. We are an extension of this business located in Tijuana. This past year, we have grown from 1,500 employees to over 1,800, and we even have plans to open another site in Mexico. Job Overview Outbound Lead Qualifier Primary Responsibilities Lead Engagement: Conduct outbound calls to engage potential customers. Qualification: Assess customer interest and availability for further discussion with an Assured Licensed Agent. Live Transfer: Seamlessly transfer qualified consumers to a Licensed Agent. Requirements Prior experience in a call center or a customer service role. Proficient in both English and Spanish (B2 or higher). Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook). What We Offer Legal Benefits Aguinaldo (year‑end bonus) Profit sharing (Utilidades) Paid vacation and vacation bonus (Prima Vacacional) Funeral Fund (Fondo de Defunción) Paternity leave Marriage leave Weekly payroll via electronic deposit with Banco Santander Additional Benefits Paid training (including a bonus) Productivity bonus Referral bonus Additional paid days off Private medical insurance for you and your family Federal Housing Credit Program (INFONAVIT/FONACOT) Social security (IMSS) Savings fund and voluntary savings plan Rewards and recognition program Opportunities for growth within the company Employee discounts on tuition with local universities Employee discounts with participating local businesses Excellent location accessible by public transportation Important Note None provided. #J-18808-Ljbffr