Role requires candidate to attend office 3 days a week in Monterrey or Mexico City. SAP is seeking a Senior Network DevOps Engineer to design, implement, and automate network infrastructure while also participating in operational activities. Ideal candidates possess a strong understanding of modern data‑center networking and the ability to administer and troubleshoot complex network environments to deliver exceptional support to our customers. If you are a Networking Engineer (f/m/d) with experience in Routing & Switching and Data Center Technologies , and you want to be part of a global team supporting world‑class Cloud Operations, you could be the perfect match for this role. We are currently undergoing a major transformation within Global Cloud Infrastructure and Delivery – Network Engineering , so flexibility and adaptability as the team evolves are essential. You must demonstrate the ability to succeed in a DevOps, agile, and team‑oriented environment . As part of a shared resource pool, the ability to manage multiple competing demands is key. Our 24×7 high‑availability, high‑change‑throughput environment focuses on: Project Engineering – responsible for planning, designing, implementing, and documenting project work, providing support during and after implementation, and troubleshooting. Incident Management – handling the next tier of escalation beyond the help desk and prior to involvement from dedicated stack engineers. Change Management – supporting the transition from manual to automated execution wherever possible and assisting with planning and manual execution when needed. Problem Management – performing root‑cause investigation from a technology perspective and executing corrective or preventive actions that arise from RCAs. What you will do Participate in project planning, design, and change implementation. Support complex change preparation and execution. Operate and maintain data center cloud networks, monitor performance, track significant issues, and perform hardware/software upgrades as required. Develop Network Automation playbooks. Respond to and resolve monitoring alerts and customer tickets in a timely manner. Implement continual improvement actions driven by the problem management process. Perform additional operational responsibilities such as hardware installation, troubleshooting, and administration. Key Performance Measures Projects delivered in alignment with project quality standards. Ticket SLAs and KPIs consistently achieved. Adherence to escalation procedures, policies, and operational practices. All Service Requests, Incidents, Changes, Problems, and Knowledge Management records completed accurately and within defined SLAs. What you bring Minimum 4-6 years of experience with data‑center network infrastructure. Solid understanding of the TCP/IP protocol suite . Strong ability to implement, administer, and troubleshoot network infrastructure devices, including Cisco ACI , EVPN , VXLAN switching and routing fabrics , firewalls, routers, switches, and load balancers. Experience with technologies such as Cisco ACI, VXLAN, EVPN, BGP, MP‑BGP, HSRP, VRRP, OSPF, ISIS, VLAN, VRF , etc. Experience with Network Automation using Ansible, Python, or similar scripting languages. Experience with GitHub, Ansible, Grafana, Prometheus . Network security experience is a plus. Understanding of DevOps and Agile methodologies. A self‑starter mindset, able to work independently and collaboratively. Strong analytical and problem‑solving skills. Excellent verbal and written communication skills. Willingness to participate in rotating on‑call support (8×5 weekdays and 24h coverage on weekends). Equal Opportunity Statement Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor. #J-18808-Ljbffr