Network Engineer (Dispatch) This dispatch role requires the Network Engineer to visit the Richmond, BC site whenever the client needs their presence and to provide first and second‑level technical support. The engineer manages the efficient assignment and dispatch of service requests, resolves end‑user issues directly or coordinates with other technicians, triages tickets, prioritizes tasks, and maintains strong communication between IT and users. Scope of Work (Dispatch Activities) Network device installation, replacement, and troubleshooting Rack & stack of network equipment (switches, routers, firewalls, APs) Cable patching, labeling, and basic cable management Hands & feet support for remote network teams Site readiness checks and basic validation Follow client SOPs and safety guidelines Mandatory Tools Own laptop with Ethernet port/adapter Console cable Network cable tester Crimping tools Screwdriver set Labeling tools Requirements Proven experience as a Network Engineer / Field Network Technician Strong understanding of LAN/WAN, switches, routers, and basic firewall concepts Ability to respond to dispatch requests during standard business hours Reliable transportation to reach client sites Professional communication and reporting skills Role Details Contractor – No benefits provided. Initial contract: 1 year, with extension based on performance and client requirements. Dispatch‑based / On‑demand work with no guaranteed hours. #J-18808-Ljbffr