About Us Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution" headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting Position Summary The Sales Development Representative (SDR) is responsible for generating and qualifying new sales opportunities through outbound prospecting and lead engagement. This role focuses on building and nurturing the top of the sales funnel by identifying prospective customers, conducting initial discovery, and determining basic alignment between prospect needs and the company’s offerings. The SDR partners closely with internal business consultants to schedule qualified conversations, maintain accurate pipeline activity in the CRM, and meet defined activity and performance metrics. Success in this role requires consistency, professionalism, and the ability to effectively manage and progress multiple prospects in a fast‑paced sales environment. Essential Duties and Responsibilities Generate new sales opportunities Build outbound campaigns and establish initial contact with key decision makers and set conversations for internal business consultants Uncover, qualify, nurture, and build the sales opportunity pipeline for our business consultants Identify basic alignment between prospect challenges and the company’s capabilities and then hand off qualified opportunities to business consultants Maintain active engagement with new and existing leads through creative follow‑up communications designed to increase customer interest in the company Effectively segment prospects based upon current market and opportunity sizing Utilize a consistent contact attempt process via phone and email – converting leads to prospects Partner with our experienced sales agents to help fill their pipeline and develop your skills Meet weekly activity‑based metrics (dials, initial appointments, profiled accounts, qualified opportunities), and update CRM Manage the statuses of various prospects Marginal Functions Assist with building/cleaning prospect lists (deduping, verifying titles, basic enrichment) to support outbound campaigns Perform periodic CRM data hygiene tasks (standardize fields, close stale records, update contact/account hierarchy) outside normal activity logging Maintain and improve call notes/hand‑off summaries with additional context (stakeholders, competitor mentions, timeline indicators) beyond minimum requirements Participate in role‑play sessions or peer coaching as a trainee/partner to improve team messaging and consistency Complete assigned learning modules (product updates, compliance training, sales methodology refreshers) Shadow calls/meetings and produce takeaway summaries for personal improvement and team knowledge‑sharing Attend team meetings, standups, and occasional special projects (e.g., helping with event follow‑up, reconnecting dormant leads) Other duties as assigned Knowledge, Skills, and Abilities Sales development fundamentals: outbound prospecting, lead qualification, and pipeline creation concepts (top‑of‑funnel) Prospecting methods: cold calling, email outreach, sequencing/cadences, voicemail strategy, and follow‑up best practices Qualification frameworks (basic working knowledge): how to ask discovery questions and evaluate fit (pain/need, timeline, authority/decision process, budget signals) Market segmentation concepts: how to segment prospects by industry, company size, persona, and opportunity potential Buyer personas and decision‑making structures: understanding common stakeholders and how to reach/engage key decision makers Value proposition basics: ability to connect prospect challenges to company capabilities at a high level (without needing deep product expertise) CRM principles: pipeline stages/statuses, activity logging, data accuracy standards, and handoff requirements Compliance/ethical selling basics: respectful outreach practices, data privacy and opt‑out handling, and accurate representation of product/service capabilities Outbound campaign execution: build and run structured outbound campaigns across phone and email (cadences/sequences) Communication: ability to influence and engage, while communicating confidently with professionals across levels, including decision makers Resilience: ability to handle rejection and stay professional in a high “no” environment Learning agility: ability to learn quickly and absorb product/service basics, industry language, and messaging rapidly Metrics‑driven execution: work in a metrics‑driven environment and consistently hit activity‑based KPIs (dials, meetings, qualified opportunities) Analytical thinking: assess lead quality, determine basic alignment to company capabilities, and make sound prioritization decisions Messaging adaptation: adjust approach based on segment, persona, and responses Attention to detail: maintain accuracy and keep CRM statuses, notes, and follow‑ups organized and up to date Professionalism: operate with professionalism and discretion, represent the company well, and handle prospect information responsibly Research skills: research companies for “Best Fit” profiles Time management: prioritize and efficiently execute a high volume of tasks within tight deadlines, competing demands, and changes in the work environment Adaptability: deal with frequent interruptions, changes, delays, or unexpected events Education & Experience Associate or bachelor’s degree in business or related area preferred or equivalent combination of experience, skills, education (including other relevant non‑traditional degree programs, certifications, or job training programs) preferred. At least six months’ relevant business development experience. Proficiency with corporate CRM tools; Salesforce experience is a plus. Licenses and/or Certifications None Physical Demands Sedentary Work – Prolonged sitting at a desk or workstation while performing phone, email, and CRM work for extended periods. Manual Dexterity – Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Communication – Frequent use of a headset/telephone for outbound calling and appointment setting; ability to speak clearly for extended call blocks. Visual Acuity – Visual demands including sustained focus on computer screens to review lead lists, emails, account details, and CRM dashboards. Lifting & Carrying – Minimal physical lifting required, but may involve handling documents, and lifting light office supplies (no more than 15 pounds). Mental Demands Critical Thinking – Assess basic prospect fit, identify alignment between prospect challenges and company capabilities, and determine when a lead meets qualification standards for handoff. Organization – Strong organization and prioritization to manage competing tasks while meeting weekly activity metrics. Decision Making – Make quick, informed decisions based on data and market conditions. Attention to Detail – Maintain accurate CRM statuses, notes, and handoff information; ensure activity tracking aligns with team expectations. Resilience – Handle frequent rejection, objections, and unreturned outreach while maintaining a professional tone and consistent output. Adaptability – Learn agility to incorporate coaching, product knowledge, updated talk tracks, and process changes. Problem Solving – Adjust messaging, tailor follow‑up strategies, and pivot outreach approaches based on prospect responses and engagement data. Multitasking – Manage multiple tasks and projects simultaneously, often under tight deadlines. Stress Management – Handle high‑pressure situations calmly and effectively, especially when dealing with client concerns. Metrics Driven – Use performance data (dials, appointments, qualified opportunities) to self‑correct and improve outcomes. Communication Demands Interpersonal Skills – Build relationships and communicate effectively with employees, managers, clients and external vendors. Cultural Sensitivity – Communicate with individuals from diverse cultural backgrounds, demonstrating awareness and sensitivity. Written Communication – Create clear, concise, professional outbound emails and follow‑ups tailored to different prospect segments and personas. Verbal Communication – High‑frequency verbal communication with external prospects via phone (including cold calls) to establish initial contact, conduct discovery, and schedule appointments. Active Listening – Engage in questioning to uncover needs, clarify decision‑making processes, and identify qualification criteria during short discovery conversations. Persuasion – Articulate value at a basic level, generate interest, and motivate prospects toward a next step. Confidentiality – Maintain discretion when handling prospect information and internal sales data. Disclaimer This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employees will be required to follow any other job‑related instructions and to perform any other job‑related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. #J-18808-Ljbffr