Job Details Location: SALTILLO Title: Assistant Store Manager – Production Department: Operations Team Leader: Store Manager Status: Exempt Description Assistant Store Manager will support the Store Manager with all aspects of donor door operations, donation production, team training, and day‑to‑day store operations, contributing to the efficient and cost‑effective management of the Goodwill Retail Store. Mission Contribution To ensure the efficient and cost effective operation and stewardship of Goodwill Retail Store, maximize profitability, and increase training opportunities. Function Under the supervision of the Store Manager, the Assistant Store Manager is primarily responsible for all aspects of the donor door, donation production, and the training of team members, as well as supporting the day‑to‑day store operations. Essential Responsibilities Ensures 100% world‑class customer service. Opens and closes the store as required. Under the supervision of the Store Manager, hires, trains, develops, supervises, and evaluates assigned team members within the framework of MGI policies and procedures. Ensures proper stewardship of all donations, through handling and processing of incoming donation flow. Schedules and maintains labor and payroll in accordance with MGI policies and procedures. Responsible for image, maintenance, loss prevention, and security. Orders and maintains supplies for designated areas within the store budget. Responsible for monthly safety site inspection, incident/accident reports, purchase and supply orders, team member meeting minutes, accurate data reporting, scheduling team members in ADP at least two weeks in advance, WESA reporting, work requests (maintenance, IT, etc.), meeting production requirements, team member retention, team member training and Goodwill U. Ensures donations leaving the store meet qualifications for E‑Commerce, Salvage, and Waste. Keeps informed on product knowledge, industry trends, and competitive pricing. Cross‑trained to assist as needed for Assistant Store Manager – Sales Floor. Performs assigned duties and responsibilities in accordance with Guiding Principles and Core Values. May be asked to participate in activities outside of Goodwill. Attends in‑service and related training as assigned by Store Manager. Performs other duties as assigned by Store Manager. Minimum Qualifications Minimum of two years of management/supervisory experience in a business (retail) setting preferred. Bachelor’s degree in business or a related field preferred. Strong leadership, interpersonal skills, and verbal and written communication skills. Basic computer skills. Physical Requirements Able to bend, reach, and stand for extensive periods of time and lift up to forty pounds; may be required to lift heavier goods/items with assistance. Able to perform tasks that require repetitive motion, such as tagging or pricing products. Manual dexterity is required. Special Requirements Must open the store at least twice per week and close the store at least twice per week, on time; this results in managers opening and closing the store four days a week. Must have reliable transportation. Critical Performance Factors Efficiency (Location vs goal) Transaction Value (Location vs goal) Donor Value (Location vs goal) Sales per Labor Hour vs LY (Location vs goal) Sales vs Budget (Location vs goal) Payroll as a Percent of Revenue (Location vs goal) Budgeted Profit vs Actual Profit (Location vs goal) Retention (New Hire 90 day retention and annual retention vs LY) Administration – Performance management/Training (zero overdue) Reporting – Quarterly Business Unit, Team Meeting Minutes, Safety Image – Operations – GGC Internal Audit metric score Safety – GGC Safety metric score #J-18808-Ljbffr