Responsibilities Own and drive the unapplied cash resolution and reporting in the respective region Pro‑active identification and correction of cash application issues Provide operational help and guidance to team members, act as first escalation point Responsible for complex query resolution in the respective region Responsible for accuracy and timeliness of daily cash reporting Stakeholder interaction and management Training and mentoring new and existing team members Timely and accurate application of cash to third party and intercompany customer accounts in line with the processes and procedures set for Accounts Receivable Contact customers with payment related queries via email and phone Maintain documentation as per internal controls & SOX audit requirements as needed Prepare and ensure timely completion of month end close reports Prepare 3rd party commission calculation and accrual where applicable Create and maintain Desktop Procedures Manage user access requests for the team Blackline superuser for own area Active participation in transitions, projects, process improvement initiatives and audits Ensure compliance with Flowserve policies, US Generally Accepted Accounting Principles as defined by Flowserve (GAAP), Sarbanes‑Oxley (SOX) and local statutory laws and regulations and that business is conducted within Flowserve ethical code of business conduct Requirements 3+ years relevant experience Economics/Finance related Secondary Studies or Bachelor's Degree is an advantage Excellent verbal and written communication skills in English and any other language (as per required in role) Ability to build effective relationships with customers and stakeholders Intermediate user of MS Office (Excel, Word, PowerPoint) Knowledge and experience using ERP systems (e.g., Oracle, SAP) Strong analytical research and problem‑solving skills with keen attention to detail Supportive attitude and good interpersonal skill set Embraces and drives change Continuous improvement mindset (LEAN Six Sigma is an advantage) #J-18808-Ljbffr