About This Role The Aravo Platform Transition Support Analyst sits within the JLLT Corporate Functions pillar and the S&P Technology Platform team, helping deliver the technology backbone of our S&P function. You’ll focus on supporting JLL WPM transitions—bringing new clients onboard through Aravo. While Aravo is your primary platform, you’ll need to move comfortably across multiple systems and understand how they connect from both functional and technical angles. You’ll be supporting over 100 transition team members worldwide. Transitions generally follow a standard framework, but every client brings something different to the table. That means you’ll be analyzing requirements, figuring out what configuration changes make sense, and moving quickly. We need someone who knows how to work efficiently and isn’t afraid to use AI tools to get things done faster. Responsibilities Lead all data migration activities (Excel → Enterprise Data Platform (EDP) → API into Aravo) for global transitions (50+ annually) Support transition teams through the Aravo workflow process (90-day transition cycle) Troubleshoot integration failures between Aravo and E1/Jaggaer/Corrigo systems; collaborate with EDP teams on resolutions or independently address user-related issues Serve as subject matter expert on JLL's transition processes and client service delivery at a detailed operational level Develop expertise in S&P technology platforms, including Aravo and related applications Foster collaborative relationships across teams and geographies Drive continuous improvement initiatives through proactive recommendations Analyze business and technical challenges to identify and resolve process gaps Synthesize information from multiple sources to understand underlying business requirements Contribute to design and solution development sessions with technical teamsManage issue identification, documentation, tracking, reporting, and timely resolution Additional responsibilities as needed Required Skills, Experience, and Knowledge Working knowledge of S&P application suite Understanding of system integrations and their role in end-to-end business processes Strong communication skills with ability to collaborate across diverse global teams High attention to detail with focus on specification accuracy Self-directed with ability to prioritize effectively while working both independently and within an agile team environment Proficiency in Microsoft Office suite (Teams, Visio, Excel, etc.) Real estate industry knowledge helpful but not required Demonstrated experience in comparable roles Education Bachelor's degree in information systems or related field, or equivalent professional experience. #J-18808-Ljbffr