Customer Service Representative – T‑Shirt Customization (Monday‑Friday) We are the fastest custom apparel company in the industry and are hiring a dynamic, customer‑focused team member to support our online shop. Responsibilities: Assist customers navigating our website, creating and editing custom designs, and processing accurate orders. Provide competitive quotes for custom t‑shirt requests. Act as the liaison between customers and internal departments to ensure timely delivery and satisfaction. Execute time‑sensitive follow‑ups for potential sales and customer service needs. Maintain detailed order records and collaborate with project managers on production scheduling. Job Requirements: Proficient computer skills with the ability to navigate multiple systems. Bilingual in English (minimum 90% proficiency) and Spanish. High attention to detail, organization, and multitasking. Strong problem‑solving and communication skills. Associate degree or higher. Experience with custom manufacturing is a plus. Knowledge of Salesforce or CRM and inside sales experience are also valued. Typing speed of at least 35 words per minute. Work Details: Full‑time, on‑site in Tijuana, Rosarito, or Tecate. Working hours include Monday‑Friday 10‑hour shifts. Relocation costs are not covered. Benefits: Competitive hourly pay ($1.00‑$2.00 per month). Flexible scheduling with a 10‑hour shift option. On‑site opportunities to collaborate with a high‑energy team. Back Office Representative – Claims Management (Confie) Confie is a shared services center that provides support to insurance clients. We are hiring a Back Office Representative to manage commercial claims and client records. Responsibilities: Collect initial loss details and enter them into the claims system. Train and support new claims within commercial lines. Maintain accurate client records. Provide timely, client‑facing support to ensure satisfaction. Escalate and translate claims information between adjusters and customers. Track claim status and schedule follow‑ups. Job Requirements: Prior experience in a call center or administrative role. Bilingual English and Spanish (minimum B2). Strong proficiency in Microsoft Office (Excel, Word, Outlook). Familiarity with office software and databases. Valid Mexican documentation. Excellent organizational and time‑management skills. Previous experience in a call‑center or claims environment is preferred. Work Details: Full‑time, Monday‑Friday. Shift options include 6:00 am‑4:00 pm (standard) or 8:00 am‑5:40 pm shift. Location: On‑site in Hacienda del Colorado, Tijuana, B.C. (Near Chevron Stadium). Benefits: Legal benefits including annual bonus, profit sharing, paid vacation, vacation premium, funeral assistance fund, paternity and marriage leave, and weekly payroll via electronic deposit. Additional benefits include paid training (with bonus), productivity bonuses, referral bonuses, extra paid days off, private medical insurance for employee and family, federal housing credit program (INFONAVIT/FONACOT), health services (IMSS), savings and voluntary savings plan, rewards and recognition program, career growth opportunities, employee discounts on tuition and local businesses. #J-18808-Ljbffr