# General Manager#### Corporativo Hyatt Inclusive Collection---#### Ubicación: Cancún---######## Descripción del empleo**Position: General Manager – All Inclusive Resort** **Location:** Quintana Roo, México **Brand Portfolio:** Hyatt Inclusive Collection (Secrets, Dreams, Hyatt Vivid, Zoëtry) **Position Summary**The **General Manager** is responsible for the overall leadership, strategic direction, and operational performance of an **All Inclusive resort** within the Hyatt Inclusive Collection portfolio. This role ensures the delivery of exceptional guest experiences, strong financial results, and full compliance with brand standards, corporate policies, and local regulations. **Key Responsibilities****Operational Leadership*** Provide strategic and operational leadership for all hotel departments, ensuring seamless day-to-day operations.* Maintain the highest standards of guest satisfaction, service quality, and brand compliance.* Ensure full alignment with Hyatt Inclusive Collection brand standards and operating procedures. **Financial & Business Performance*** Drive profitability through effective revenue management, cost control, and budget execution.* Analyze financial performance and implement corrective actions to achieve established targets.* Collaborate with corporate and ownership to develop short- and long-term business strategies. **People & Culture*** Lead, develop, and inspire an executive team and hotel colleagues to achieve high performance.* Foster a culture of accountability, engagement, and continuous improvement.* Ensure compliance with labor laws, company policies, and ethical standards. **Commercial & Stakeholder Management*** Partner with Sales, Marketing, and Revenue teams to optimize market positioning and performance.* Act as the primary representative of the hotel with owners, corporate leadership, and key stakeholders.* Build strong relationships with local authorities, community partners, and suppliers. **Risk, Compliance & Asset Management*** Ensure compliance with all legal, safety, health, and environmental regulations.* Oversee asset protection, capital planning, and property condition to preserve long-term value. **Qualifications & Experience*** Proven experience as **General Manager** in **All Inclusive resorts**, preferably in beach destinations.* Background in **upper-upscale or luxury hotel brands**.* Strong operational expertise across Rooms, Food & Beverage, Finance, and Commercial functions.* Demonstrated leadership skills with a strategic and results-driven mindset.* Ability to operate effectively in complex, high-volume resort environments.* Fluency in Spanish and English required; additional languages are a plus. **Competencies*** Strategic thinking and decision-making* Financial acumen* Leadership and team development* Guest-centric mindset* Strong communication and stakeholder management If you have proven experience leading All Inclusive resorts and are ready to take on a strategic leadership role within a global hospitality organization, we would be pleased to connect with you.#### Experiencia y aptitudes deseadas**Qualifications & Experience*** Proven experience as **General Manager** in **All Inclusive resorts**, preferably in beach destinations.* Background in **upper-upscale or luxury hotel brands**.* Strong operational expertise across Rooms, Food & Beverage, Finance, and Commercial functions.* Demonstrated leadership skills with a strategic and results-driven mindset.* Ability to operate effectively in complex, high-volume resort environments.* Fluency in Spanish and English required; additional languages are a plus. **Competencies*** Strategic thinking and decision-making* Financial acumen* Leadership and team development* Guest-centric mindset* Strong communication and stakeholder management### Información adicional* Publicado: 21 de enero de 2026* Remuneración: Se define en la entrevista* Contacto: --* Teléfono: --* Cancún, Quintana Roo, México#J-18808-Ljbffr