Accountant, Accounts Receivable (temporary position covering maternity leave) Location: Mexico City, MX 11111, MEX. Remote/hybrid options available. Employment Type: Full-Time Position Summary You will work with the Accounting and Corporate Engagement & Partnerships departments on all royalty-related financial operations and processing, supporting project administration for the Tea Premium (SD/SI – Sustainability Differential/Sustainability Investment). Responsibilities include managing payment schedules, creating contracts, preparing invoices, tracking payments and accounts receivable. What you will do Royalty Invoicing Ensure accurate royalty billing by maintaining client invoicing schedules and preparing supporting documentation. Produce and issue royalty invoices using verified market and traceability system data, ensuring billing accuracy and compliance with customer agreements. Maintain accurate accounts receivable tracking and aging reports, improving visibility into issued, paid, and outstanding balances. Reduce overdue receivables through proactive follow‑up with customers on unpaid and delinquent accounts. Support cross‑functional collection efforts by escalating outstanding balances to Customer Success and CE&P teams for resolution. Identify risks related to uncollectible receivables, supporting write‑off decisions and financial accuracy. Contribute to system enhancements, integrations, and process improvements that strengthen controls, audit trails and collaboration between Markets and Accounting teams. Improve data integrity by identifying and escalating technical and traceability system issues related to migrations, programming logic, and system bugs. Support operational efficiency through participation in additional finance and invoicing projects as assigned. Project Administration Manage end‑to‑end contracting and administrative processes for SD/SI and other projects, ensuring smooth execution from initiation to completion. Coordinate client billing schedules and prepare supporting documentation to ensure accurate invoicing. Issue invoices based on contractual terms and customer commitments, contributing to revenue collection and cash flow management. Maintain accurate accounts receivable records across internal accounting systems and external platforms, improving tracking and reporting accuracy. Reconcile financial data between accounting systems and external tools to ensure consistency and minimize discrepancies. Strengthen collections performance through follow‑up on outstanding balances and coordination with relationship managers when escalation is required. Collaborate with other teams and external vendors to facilitate project design, implementation, and operational coordination. Ensure compliant payment processing by overseeing transactions, resolving payment issues, and addressing compliance‑related requests. Process payment requests to support project operations. Participate in system improvement projects that enhance process clarity, controls, audit readiness and cross‑functional efficiency. Identify and address system and data integrity issues, contributing to improved platform reliability and operational performance. Support additional operational and administrative projects to ensure business continuity. Customer Service Deliver responsive customer support by managing and resolving inquiries through shared and individual Outlook mailboxes. Collaborate with Accounting Managers and cross‑functional teams to resolve client disputes related to volumes, rates, product classifications, cancellations, adjustments, reassignments, and transaction records. Improve customer issue resolution timelines by escalating data discrepancies and coordinating with stakeholders to drive solutions. Maintain strong customer relationships through follow‑up and effective problem resolution. What you bring Bachelor’s degree in Accounting, Financial Management or comparable education. Minimum three years of experience in bookkeeping, process administration, AP/AR or comparable experience. Two years of administrative experience. Advanced Excel skills with demonstrated experience in accounting and accounting software. Ability to work culturally, linguistically and diplomatically with diverse internal and external individuals. Benefits Be part of a global organization with an impactful mission and a collaborative, respectful, and accountable culture. Opportunities for professional growth and career development. Remote working flexibility and hybrid options. Competitive salary package. Favorable time‑off policy, including annual leave. Well‑being initiatives: employee assistance programs, wellbeing activities, and sabbatical opportunities. Level: 5 Deadline: 05 June 2026 Notes: Only candidates legally authorized to work in Mexico, Guatemala, Colombia or Peru will be considered. The Rainforest Alliance encourages diversity and inclusion across the global organization. With this commitment to diversity, we are proud to be an equal opportunity employer and do not discriminate on the basis of gender, race, color, ethnicity, religion, sexual orientation, gender identity, ages, disability and any other protected group. #J-18808-Ljbffr