Job Location Onsite position – Mérida, MexicoOption to work remotely after 1 year (subject to performance & HIPAA compliance) Position Overview Snapscale is hiring Healthcare Virtual Assistants to support established U.S. medical practices. This is a professional, long-term onsite role focused on patient care and operational excellence. Immediate positions are available for qualified candidates—don’t miss this opportunity for stable employment. Responsibilities Answer inbound patient calls for doctors’ offices Schedule, reschedule, and confirm appointments Navigate EMR systems Verify insurance benefits (VOB) Support prescription refill workflows Qualifications Minimum of 2 years of experience in a healthcare setting Experience in a clinic, doctor’s office, or hospital Familiarity with medical terminology (medical billing knowledge is a plus) Proficient in English (B2 or higher) and Spanish Strong organizational and multitasking skills Excellent communication and interpersonal skills Proficiency in healthcare management software Ability to work effectively in a team-oriented environment Strong attention to detail and problem-solving skills Benefits Competitive salary based on experience Annual performance reviews with salary increase opportunities Consistent full-time schedule aligned with U.S. business hours Stable onsite role with long-term growth potential Future possibility of remote work after one year (must meet HIPAA standards) Contact For more information, email: #J-18808-Ljbffr