1 day ago Be among the first 25 applicants Direct message the job poster from Marsh McLennan We are seeking a Salesforce Administrator to join our team at Marsh. This role will be based in Mexico City. This is a hybrid role that has a requirement of working at least three days a week in the office. As a Salesforce Administrator at Marsh, you will be responsible for managing system access, providing timely responses to Salesforce cases, and ensuring compliance with company standards. Your expertise in Salesforce configuration and administration will be essential in supporting our team and driving improvements in our Salesforce org. We will count on you to : Acquire and maintain up-to-date knowledge of the MMA Salesforce org and related products to provide accurate resolutions to colleagues. Provide timely responses, diagnosis, and resolution to all Salesforce cases within the agreed-upon SLAs. Document all communications and status information in the associated Salesforce case. Escalate urgent requests or those that require additional support to the properly skilled team member. Manage system access for current colleagues, new colleagues, and acquisition onboards, including provisioning permission sets for additional access. Support keeping Salesforce compliant with company standards. Demonstrate a good understanding of custom objects, page layouts, profiles, permissions groups/sets, workflows, approval processes, flows, triggers, and Data Loader. What you need to have : 4+ years of Salesforce Administration experience. Solid understanding of both functional and technical aspects of Salesforce. Experience with Data Loader or . Creative thinker with strong problem-solving skills. Passion for customer service and ensuring the best possible colleague experience. Advanced Level of English is a Must What makes you stand out : Additional Salesforce Certifications. Experience with Experience Sites. Experience with Pardot. Seniority level Seniority level Executive Employment type Employment type Full-time Job function Job function Sales and Business Development Industries Insurance and Financial Services Referrals increase your chances of interviewing at Marsh McLennan by 2x Sign in to set job alerts for “Salesforce Administrator” roles. Miguel Hidalgo, Mexico City, Mexico 6 hours ago Mexico City, Mexico MX$90,000.00-MX$110,000.00 8 hours ago Mexico City Metropolitan Area 3 weeks ago Mexico City Metropolitan Area 2 months ago Miguel Hidalgo, Mexico City, Mexico 1 month ago Miguel Hidalgo, Mexico City, Mexico 2 weeks ago Salesforce Developer with CPQ- Remote in Mexico Mexico City Metropolitan Area 1 month ago Mexico City Metropolitan Area 3 weeks ago Mexico City, Mexico MX$70,000.00-MX$90,000.00 1 month ago Jr. Salesforce Application Support Engineer We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr