ESSENTIAL DUTIES & RESPONSIBILITIES Program Planning and Execution: Lead the development, planning, and execution of multiple projects and programs, ensuring they are delivered on time, within scope, and within budget. Develop detailed project plans, including schedules, milestones, risk management strategies, and resource allocation. Client Management Serve as the primary point of contact for customers, managing communication and expectations. Conduct periodic Business Review with assigned customers, lead and participate in meetings, foster strong, long-term relationships, and oversee contract negotiation and management, ensuring all terms and conditions are met. Budget and Financial Management Manage sales budget for the site or assigned customers, including cost estimation, tracking, and reporting. Work closely with finance teams to ensure accurate financial forecasting and profitability analysis. Drive cost‑saving initiatives and value engineering efforts to optimize project profitability. Quality Assurance Ensure that all projects meet or exceed customer quality expectations and comply with relevant industry standards and regulations. Collaborate with the quality assurance team to address any non-conformities and implement corrective actions as necessary. Leadership and Team Management Strong ability to lead cross‑functional teams, manage stakeholders, and drive project execution. Communication Skills Excellent verbal and written communication skills, essential for interfacing with clients, suppliers, and internal teams. Problem‑Solving Ability Aptitude for identifying problems, analyzing root causes, and implementing effective solutions in a fast‑paced environment. Customer‑Focused Strong customer service orientation, with the ability to manage client expectations and maintain long‑term relationships. Attention to Detail Meticulous in tracking project details, deadlines, and quality standards. Adaptability and Flexibility Ability to adapt to changing circumstances and handle multiple projects or tasks simultaneously. Negotiation Skills Strong negotiation skills to manage contracts, pricing, and customer agreements effectively. Technical Acumen A solid understanding of manufacturing processes, materials, and electronics, which is crucial for effective program management. Experienced in inventory management techniques (kanban, bonding, safety stock, etc.). Project Management Skills Proficient in using project management tools, data analysis (MS Excel), and methodologies to ensure on‑time delivery, within scope, and budget. Financial Acumen Understanding of financial aspects, such as cost management, pricing strategies, and profit margins. #J-18808-Ljbffr