Role Overview The purpose of the Application Engineer position is to work as a team member to provide the highest level of product and application related technical support for our customers and internal sales teams. We offer an Engineering Advantage to our customers by improving designs for manufacturing, profitability, performance, quality and customer requirements on existing and new products. This role will provide high level technical support on existing products to our customers and internal sales teams within the company as well as provide competitor product crossovers to drive customer satisfaction and contribute to sales growth. Work Environment: This role is hybrid Key Responsibilities Provide the highest quality level of technical product and application support to all sales channels and other internal customers in a timely manner. This support may include but not limited to: Technical questions about our own products Size and selection of our products to meet customer specifications and application requirements Ability to understand competitor products and identify weaknesses and advantages Strong knowledge around pneumatic system connectivity and machine communication protocols Demonstrated ability to size, select and specify electro‑mechanical systems, including both mechanics and controls (motors) Ability to utilize and understand various product configurator and sizing tools Read and understand product drawings, ISO schematics, P&ID's, pneumatic and electrical system circuits Develop strong working relationships with IMI personnel and customers Strong product knowledge and application expertise for our complete product portfolio for the Industrial Automation business group Verify product specifications across multiple different global manufacturing sites Assist our distributors, end customers and sales teams as required Identify improvement ideas within the product and applications technical support processes Ability to manipulate CAD files is a benefit Other duties as assigned Critical Competencies for Success Bachelor’s of Mechanical Engineering degree (most have) Requires competent engineering and technical judgment Fluid Power Pneumatic certification within first 12 months through company Proficient with MS Office Suite (Word, Excel, Power Point & Outlook) Working knowledge of Customer Relationship Management (CRM) systems Health & Safety The physical demands described within the Key Duties & Responsibilities section of this job description are required to perform the essential functions of this position. Reasonable accommodations may be made for individuals with disabilities. Please contact your local HR representative to discuss the specific work conditions and physical requirements of this role. Code of Ethics IMI requires the highest standard of ethics in all business dealings, particularly with customers, suppliers, advisors, employees, and the authorities. In accordance with the IMI Way: Our Code of Responsible Business. Changes to This Job Description IMI may amend this job description in whole or part at any time. Equal Opportunity Employer IMI is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status. #J-18808-Ljbffr
Applications Engineer
IMI NORGREN
santiago de querétaro, santiago de querétaro
Publicado hace 20 días
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