About Vesta Vesta is a leading provider of payment optimization and fraud protection technology for card‑not‑present transactions. Using advanced data science and machine learning, we help telecom providers increase approval rates, reduce fraud losses, and recover revenue that would otherwise be lost. Our platform processes billions of transactions annually for telecom operators and digital merchants worldwide. Role Overview We are looking for a senior payments leader to manage and expand one of our most strategic telecom partnerships in Mexico. This is not a traditional account management role. The Account Director will operate as a trusted advisor to telecom operators, helping them improve payment performance, reduce fraud exposure, and unlock measurable revenue through better authorization and recovery strategies. Responsibilities The person in this role will work directly with senior stakeholders at major telecom operators—particularly Telcel—while collaborating internally with Vesta's fraud, data science, product, and engineering teams. This is an opportunity to work at the intersection of payments, telecom, and data science, solving complex operational challenges that directly affect billions of transactions. This role allows you to work with some of the largest telecom operators to directly influence revenue recovery, fraud risk exposure, authorization performance, and customer retention. Key responsibilities include: Own the relationship with key telecom clients in Mexico, serving as their primary advisor on payment performance, fraud mitigation, and authorization optimization. Engage with senior leadership and operational teams to understand how payment behavior impacts revenue, churn, and customer experience, and help them improve those outcomes. Diagnose and solve payment performance issues when approval rates drop or fraud patterns shift, preventing millions in lost revenue. Lead the implementation of performance improvements and help clients continuously improve their payment economics. Qualifications Required experience and skills: Experience in payment authorization optimization, fraud patterns and mitigation strategies, chargeback management, and high‑volume recurring billing environments. Experience working with high‑volume digital merchants or telecom operators, particularly Telcel. Fluency in Spanish and English. #J-18808-Ljbffr