Job Details LOOK FOR MS. BIANCA Client Profile: A diversified organization operating across transportation, urban development, retail, and lifestyle services, focused on delivering safe, reliable, and high-quality experiences. The organization emphasizes sustainability, innovation, and long-term value creation for the communities it serves. Position: Logistics CSR Supervisor (Shipping) | Logistics Customer Service Supervisor (Shipping) | Logistics CSR Supervisor | Shipping CSR Supervisor | Logistics CSR Supervisor Industry: Japanese Shipping and Cargo Firm Work Location: Biñan Laguna Work Schedule: Fixed Day shift (8am to 5pm only) Work Setup: Onsite Salary Range: Benefits Leave Credits Company Christmas gift Company sponsored events Free parking Opportunities for promotion Promotion to permanent employee HMO Government Mandated Benefits 13th month pay Job Requirements Bachelor's Degree holder of any course, open to undergraduate. With or without experience are encouraged to apply. With experience in supervising staff for at least 1 year. Willing to work using emails and calls with customers. Amendable to work onsite. Amendable to attend face to face interview. Job Responsibilities Train and oversee team members Guide customer on how to place an order Answer inquiries about logistics rate, timeline and shipping Answer customers via email, Chat and phone calls Use Tagalog and English based on Customer preferences Update customers regarding their ongoing orders Help customer place an order once decided Provide information of the requirements when using the service Double check if customer requirements are compliant with PEZA Update clients if there are delays, Issues or concerns about shipment The customers inquiries are mostly shipping timeline and Rates Recruitment Process Initial Interview Final Interview #J-18808-Ljbffr