Role Responsibilities Performance Analysis & Strategy Development Analyze vendor performance data to identify improvement opportunities Design and optimize vendor operational models and business strategies Develop effective courier acquisition strategies and operational plans Data Monitoring & Quality Assurance Monitor real-time vendor performance metrics across different regions Implement early warning systems to maintain delivery quality standards Ensure consistent service experience through proactive data oversight Operational Support & Issue Resolution Provide timely solutions for vendor operational challenges Track and manage vendor accounts receivable and payment status Facilitate smooth communication between vendors and internal teams Vendor Growth & Business Development Support vendor capacity building and performance improvement Help vendors achieve business targets and operational excellence Drive vendor success through continuous guidance and partnership Role Qualifications Operations Management or related field 2+ years experience in operations, vendor management, or data analysis Strong analytical skills with proficiency in data analysis tools Excellent communication and problem-solving abilities Fluent in English and local language if applicable EEO Statement We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient. We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics. We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do. We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other. We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow. We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all. We are committed to building inclusive and diverse teams. At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer. Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate. We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of. #J-18808-Ljbffr