- To provide technical support to internal users, ensuring the proper functioning of equipment, systems, and applications, as well as efficient handling of incidents and requests within the department. Responsibilities: - Provide first-level technical support (Service Desk) to users. - Diagnosticate and resolve hardware, software, and network problems. - Install, configure, and maintain computer equipment. - Manage incidents and requests through ticketing systems. - Assist in the administration of systems and servers. - Document procedures, solutions, and technical configurations. Requirements: 1 year of experience as an IT Technician, Service Desk Agent, or similar role. Bachelor's degree in Information Technology, Engineering, or a related field. Excellent communication skills in English and Spanish. Proficiency in Microsoft Office (Word, Excel, Outlook, etc.). Experience using systems such as: Windows 10 and 11 Windows Server SQL SAP/Oracle #J-18808-Ljbffr
Técnico De It
THE TECMA GROUP OF COMPANIES
tabasco, tabasco
Publicado hace 7 días
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