Job Description We are looking for a Sales and Operations Planning Specialist who will support and optimize the end‑to‑end sales process. Design, implement, and enhance sales processes, tools, and workflows. Develop governance and approval flow to guarantee compliance with contractual terms. Oversee order management from order entry to invoicing and cash collection, coordinating with internal teams. Ensure accuracy of orders, quotations, pricing, and customer data in CRM and ERP systems. Handle escalations related to orders, delivery constraints, or customer claims. Support monthly/quarterly forecast and annual planning. Interface with Commercial (pricing and contract terms), Trade & Compliance (export control), Supply Chain (order fulfillment and delivery), Finance (revenue recognition, credit checks and collection), and Customer Service (claims and service levels). Collaborate with Sales, Program, Finance, Supply Chain, and Customer Service to drive operational excellence. Technical Attributes and Experience Strong knowledge of sales processes and customer management. Understanding of pricing structures and commercial policies. Solid expertise in order management workflows, ERP/CRM data flows, and master data accuracy. Ability to produce accurate forecasts and management dashboards. Ability to collaborate with Sales, Program Finance, Supply Chain. Minimum Requirements Bachelor’s degree in Business, Sales, Operations Management, or related field (required). Minimum 5 years’ experience in Sales Operations, Sales Administration, or Commercial Operations in a B2B industrial environment. Advanced experience with ERP platforms (SAP, Oracle) and CRM systems (Salesforce). Advanced Excel and PowerPoint skills. Proficient in English. Familiarity with pricing governance, contract administration and trade compliance. Ability to manage accurate sales forecasts and analytics. High attention to detail, data accuracy, and process discipline. Continuous improvement mindset. Ability to work effectively with cross‑functional teams. Professional – P3 Works to achieve operational, functional, and/or business targets within team with direct impact on departmental or job family results. Established professional; works under limited supervision. Works independently on moderately complex projects/assignments and contributes to setting objectives or goals of projects and assignments within team. Organizational Impact Communicates with employees both within and occasionally outside of the department and/or job family on matters that require explanation, interpretation and/or advising; may communicate with external clients or partners depending upon the job area. Influences employees within the department at an operational level regarding concepts or practices and some advisement on approaches. Innovation & Complexity Responsible for making moderate improvements of processes, procedures, or systems to contribute to the performance of the team. Problems faced are difficult and mildly complex and typically impact the job family and/or multiple teams. Leadership & Talent Management Provides assistance and training to other employees. May lead significant parts of moderately complex projects or processes. Knowledge & Experience Requires advanced job knowledge and demonstrated competence within department, typically obtained through advanced education and relevant experience. Requires a bachelor’s degree or equivalent experience and minimum 5 years of prior relevant experience. Equal Employment Opportunity Nidec is an Equal Employment Opportunity (EEO) and affirmative action employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your EEO rights as an applicant, please visit the following website: #J-18808-Ljbffr