This position is responsible for ensuring production meets quality standards and customers’ requirements and establishes industry standards and enforce/document policies and procedures of the company. Root cause analysis and implementation of corrective action for process related concerns. Responsible for continual improvement activities to enhance the quality controls, AQL, Inspection Methods, Control Plans, APQP, and Lean Tools such as 5S, Kaizen & PDCA. Develop training to build quality awareness. Support the Quality Inspectors to ensure that products and processes comply with the relevant requirements of the quality management system. Review FMEAs for each complaint received or tendency towards failure process, being able to produce a change or revision as required and the opportunity required. Ensure timely resolution of supplier failure, corrective actions and preventive actions. Lead team efforts to solve issues, based on customer or product quality concerns Interaction with Engineering and Operations Departments to ensure new products are in accordance previous to hand off to manufacturing process. Ensure timely resolution of Customer failure, corrective actions and preventive actions. Knowledge Quality KPI, DPM’s, yields and Quality Tools. Manage the maintenance of the quality system relating to: Review, Validate and follow work instructions, Nonconformance Management, handling customer complaints and RMA, compliance with ISO 9001:2015 Responsible for monitoring and ensure the closure of corrective actions and non-conformities of SGC of their own area. Knowledge inQuality Systems ISO 9001:2015 & ISO 13485 (preferred) Knowledge of PPAP, PFMEA, 8D'S, APQP, 8 Quality Tools Basic knowledge of manufacturing, efficiency, performance and Productivity. Tools for continuous improvement (Lean Manufacturing, Six Sigma) Strong communications skills. English level required is 80% conversational Bachelor's degree (B.A.), from four-year College or University or 2+ years related experience and/or training, or equivalent combination of education and experience. Sheet metal & Powder Coating manufacturing processes. #J-18808-Ljbffr