At PwC, our people in people operations primarily focus on managing the people lifecycle and the day‑to‑day operational tasks related to managing employees. This includes activities such as employee onboarding, off‑boarding, payroll and benefits administration, absence management, employee record‑keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce. Those in human resource operations at PwC will focus on all areas of Human Resources and the business in executing Human Resources related transactions and administrative activities. You will be a primary HR point of contact in the resolution, escalation or routing of inquiries as needed in line with HR protocols and guidelines, as well as be part of a team of problem solvers that help solve complex business issues from strategy to execution. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Skills Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills. The People Analytics Senior Associate plays a key role in supporting the firm’s Human Resources function by ensuring data integrity, accuracy, and consistency across HR systems and reports. This position provides analytical support to HR leadership and stakeholders, enabling data‑driven decision‑making in a fast‑paced, highly professional environment. As a Senior Associate you are expected to analyze complex problems, mentor others, and maintain rigorous standards. You are expected to focus on building client relationships and developing a deeper understanding of the business context, while navigating increasingly complex situations and growing your personal brand and technical proficiency. Responsibilities Ensure accurate and timely recording, maintenance, and validation of employee data across Human Resources Systems. Perform data analysis and reporting to support operational and strategic HR initiatives. Design, develop, and maintain standard and ad‑hoc HR reports and dashboards. Monitor, analyze, and follow up on HR related incidents and data discrepancies. Manage and analyze workforce metrics, including headcount, turnover, and occupancy. Support the administration, consolidation, and analysis of organizational climate surveys and performance evaluation data. Upload, validate, and maintain employee data within Workday, ensuring compliance with internal controls and data governance standards. Collaborate closely with HR teams and business stakeholders to provide accurate insights and support decision‑making across the firm. Effectively communicate complex data insights and HR analytics to stakeholders at various organizational levels, providing clear high‑level overviews and demonstrating strong business acumen to support informed decision‑making. What You Must Have Bachelor's Degree in Business Administration, Industrial/Organizational Psychology, Industrial Engineering, Business Intelligence or related fields (with focus on HR Operations or Analytics). Minimum 3 years of experience in data analysis, reporting, and database management. Demonstrated experience supporting Human Resources processes in a corporate or professional services environment with a solid understanding of HR metrics, workforce planning, and talent analytics. Proficient in People Analytics tools and data visualization (e.g. Power BI, Excel) to generate actionable insights. Knowledge and practical application of Artificial Intelligence tools for data analysis and reporting. Advanced English proficiency (written and spoken). Knowledge of HR systems (Workday is highly desirable). What Sets You Apart Strong analytical, problem‑solving, and critical thinking skills. High attention to detail and strong commitment to data accuracy and quality. Ability to manage multiple priorities with strong organizational skills. Proactive, adaptable, and quick learner. Strong communication skills for presenting data insights and interacting with stakeholders at all levels of the firm. Collaborative approach to work with HR, IT, and business units. Results‑oriented mindset with the ability to perform effectively in a fast‑paced, deadline‑driven environment. #J-18808-Ljbffr